Huntersville Ford
Business Development Sales Representative
Huntersville Ford, Huntersville, North Carolina, United States, 28078
Business Development Sales Representative
Huntersville Ford is looking for a full-time Business Development/Customer Service Representative to add to our growing team. We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming back.
Benefits
Free Health Insurance Option Available
Dental, and Vision Insurance Available
Short and Long Term Disability Insurance
401k options available
Paid Vacations and Holiday Pay
Employee appreciation celebrations
Career advancement opportunities, promote from within
Employee Discounts on products and services
Family owned and operated
Long term job security
Competitive pay and bonus structure
Responsibilities
Answer customer calls and schedule appointments for the sales department
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Follow up with leads that are not ready to make an appointment or no-show
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience a plus
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong communication skills
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Benefits
Free Health Insurance Option Available
Dental, and Vision Insurance Available
Short and Long Term Disability Insurance
401k options available
Paid Vacations and Holiday Pay
Employee appreciation celebrations
Career advancement opportunities, promote from within
Employee Discounts on products and services
Family owned and operated
Long term job security
Competitive pay and bonus structure
Responsibilities
Answer customer calls and schedule appointments for the sales department
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Follow up with leads that are not ready to make an appointment or no-show
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience a plus
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong communication skills
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr