Asset Protection Specialist (Full Time)

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Role

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you are the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. This is not your traditional security role. It’s a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values. Key Responsibilities

Welcoming & Check-In Experience: Be the first smiling face our guests see—greet all visitors with warmth and positivity. Handle check-in with professionalism and efficiency, while upholding compliance standards. Set the “RISE Vibe” from the moment customers enter our doors. Provide basic concierge-level support: answering common questions and directing traffic. Safety, Security & Support

Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order. Monitor various areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance. De-escalate situations with empathy, tact, and clear communication. Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times. Report and respond appropriately and urgently to any safety, security, or compliance incidents. Support emergency procedures and preparedness, including fire, evacuation, or weather response. Conduct visual inspections and checks per SOPs to maintain a secure and hazard-free environment. Cross-Functional Collaboration

Foster strong relationships and mutual trust with store teams, leadership, and customers. Share insights on guest interactions, safety concerns, and security risks with transparency and discretion. Support training of new APS team members to model warm, professional, and compliant behavior. Other duties as assigned Qualifications

At least one year of customer-facing or concierge experience strongly preferred. Familiarity with POS systems and/or compliance technology preferred. Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service. Meet the scheduling and availability requirements (ability to work mornings, days, nights, and weekends) to meet business needs. Reliable, responsible, and dependable attendance. Must pass all required background checks including state-specific cannabis employment requirements. Possess a valid driver’s license or state ID. Must be 21 years or older and meet all state-specific cannabis employment requirements. Must be compliant with all legal or company regulations for working in the cannabis industry. Additional Requirements

Ability to perform tasks for prolonged periods (up to the duration of a scheduled shift). Remain alert and responsive during extended periods of time. Move about the dispensary to assist patients and/or customers in various locations. Remain in a stationary position if required to meet business needs. Converse and communicate with individuals and groups directly. Operate point of sale system, computer, and other office productivity tools. Inspect and manage detailed information such as patients’ and/or customers’ dates of birth, order information, or inquiries. Move inventory and materials weighing up to 30 pounds independently. Position self to move inventory and materials in storage areas. Comfortable standing or walking for extended periods, indoors and outdoors. Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. Skills

Friendly, professional demeanor with excellent interpersonal skills. Ability to remain calm and empathetic in stressful situations. Consistent demonstration of excellent customer service skills. Ability to establish and maintain effective working relationships with all employees. Ability to listen well and effectively communicate, both verbally and in writing, with various audiences. Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and operating procedures. Ability to follow instructions and incorporate constructive criticism from managers. Operate with professionalism and integrity, including handling confidential information and complying with HIPAA requirements. Working Conditions

Engaging, fast-paced, customer-facing retail environment. Outdoor duties in varying weather conditions may be required. Exposure to cannabis and/or allergens in environments where cannabis is present. Our Mission : To promote well-being through the power of cannabis. We’re humble, hardworking, grateful, transparent, collaborative, and have a growth mindset grounded in well-being. At GTI we believe that our corporate community should reflect the communities we serve. We are dedicated to fostering an inclusive culture and championing economic opportunities in communities disproportionately affected by the war on drugs. GTI is proud to be an equal opportunity workplace. We can\'t wait to meet you. The pay range

is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range: $17—$18 USD Job details

Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing

#J-18808-Ljbffr