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First Citizens Bank

Senior Administrative Assistant

First Citizens Bank, Charlotte, North Carolina, United States, 28245

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Overview This is an in office role and will be located in either Boston, Massachusetts, Raleigh or Charlotte, North Carolina.

This position performs a wide range of administrative and staff support duties at an advanced complexity level within the Enterprise Technology and Operations group. This position will coordinate special projects for a department, including reporting, budget monitoring, and developing timelines and meeting agendas. They will enhance workflow by assisting with documentation, communication, and scheduling. Interfaces with all levels of leadership and associates within assigned business unit, and may have direct client contact. Receives and responds to correspondence. Prepares reports, maintains files, and performs other duties as related to administration. Acts as a department liaison or resource through knowledge of daily operations.

Responsibilities

Support - Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Coordinates special projects and acts as a department representative within the Bank.

Documentation - Prepares and maintains a variety of records, performing activities including faxing, copying, and filing. Provides complex reporting and data management to track key department factors, identifying discrepancies and trends. May create presentations or other items to assist in business goals.

Scheduling - Maintains department calendars and schedules. Coordinates meetings, travel plans, and other events effectively, arranging all necessary logistics and materials.

Communication - Collaborates successfully with management and associates in completion of daily administration duties. Maintains open and positive communication when receiving, answering, and directing department correspondence.

Qualifications High School Diploma or GED and 3 years of experience in Administrative.

Preferred Qualifications

Experience supporting multiple directors

Expense report preparation & travel planning for directors

Strong Excel, Word, PowerPoint, Outlook

Comfortable with Microsoft Teams and SharePoint

Time management

Strong organizational skills

Detail oriented

Previous meeting planning and coordination of up to 25 people onsite or offsite

Experience in financial services preferred but not required; large corporate experience required

Compensation If hired in Boston, Massachusetts, the base pay for this position is generally between $70,200 and $90,000. If hired in North Carolina, the base pay for this position is generally between $61,050 and $80,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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