Prime Residential
Assistant Community Director II
Prime Residential, San Diego, California, United States, 92189
Overview
Base pay range: $29.15/hr. This range is provided by Prime Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Type: Full-time
About Prime Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service along the West Coast. We are committed to maintaining a diverse and inclusive company culture where all people feel welcomed and valued.
Property Details Coral Bay has 946 units and is located in San Diego, CA.
Role Overview Prime Residential’s Assistant Community Directors are the heart of our communities, dedicated to maximizing long-term performance. Assists the Community Director in leading the team and is responsible for daily operational and sales tasks involving current and prospective residents. This includes resolving resident concerns, managing the move-in/out process, handling renewals, evictions, and other resident-related items.
Who You Are
Dynamic professional with a keen financial sense and a dedication to customer satisfaction, committed to elevating community performance.
Skilled communicator and efficient multi-tasker, adept at nurturing relationships with team members and the community.
Innovative problem-solver and tactical thinker, driven to help improve the performance of onsite teams.
Passionate about continuously seeking new learning opportunities and making our residential community a better place.
Key Responsibilities
Collect rent and ancillary charges
Manage delinquency, balance due letters, non-payment notices, and pre-legal proceedings
Update resident files with delinquency/collection notes
Coordinate with legal/risk on eviction files
Track and grow resident satisfaction and retention goals
Leasing: conduct unit tours, pre-qualify candidates, and complete move-in inspections
Stay current on market conditions and track leasing goals
Recommend incentives and train leasing associates
Greet and qualify prospects, present community amenities, and solicit reviews
Respond to inquiries with professionalism and confidence
Address and resolve resident concerns, escalating as necessary
Participate in renewal programs and propose ideas to improve resident satisfaction
Prepare and distribute resident communications
Update activity reports on notices to vacate, vacancy, leases, cancellations, transfers, and renewals
Establish a weekly “hot-sheet” for target units
Ensure error-free lease paperwork and compliance with community policies
Adhere to all relevant laws and company policies
Requirements
3+ years of property management experience
2+ years of supervisory experience
Knowledge of employment, fair housing, and landlord/tenant laws
Demonstrated leadership, strategic thinking, and team-building skills
Strong financial, marketing, and customer service expertise
Valid driver's license for operating community vehicles
What We Offer
Generous Benefits: Comprehensive medical, dental, vision, and RX plans
PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off
Retirement: 401k match up to 4%
Career Growth: Prime Academy provides development opportunities by position
Education: Tuition reimbursement for continuous learning
Employee Housing Discount: Housing discount at Prime Residential properties
Privacy and Equal Opportunity Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We comply with applicable fair employment practices regarding citizenship and immigration status.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
Note Salary Description: $29.15 per hour
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Job Type: Full-time
About Prime Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service along the West Coast. We are committed to maintaining a diverse and inclusive company culture where all people feel welcomed and valued.
Property Details Coral Bay has 946 units and is located in San Diego, CA.
Role Overview Prime Residential’s Assistant Community Directors are the heart of our communities, dedicated to maximizing long-term performance. Assists the Community Director in leading the team and is responsible for daily operational and sales tasks involving current and prospective residents. This includes resolving resident concerns, managing the move-in/out process, handling renewals, evictions, and other resident-related items.
Who You Are
Dynamic professional with a keen financial sense and a dedication to customer satisfaction, committed to elevating community performance.
Skilled communicator and efficient multi-tasker, adept at nurturing relationships with team members and the community.
Innovative problem-solver and tactical thinker, driven to help improve the performance of onsite teams.
Passionate about continuously seeking new learning opportunities and making our residential community a better place.
Key Responsibilities
Collect rent and ancillary charges
Manage delinquency, balance due letters, non-payment notices, and pre-legal proceedings
Update resident files with delinquency/collection notes
Coordinate with legal/risk on eviction files
Track and grow resident satisfaction and retention goals
Leasing: conduct unit tours, pre-qualify candidates, and complete move-in inspections
Stay current on market conditions and track leasing goals
Recommend incentives and train leasing associates
Greet and qualify prospects, present community amenities, and solicit reviews
Respond to inquiries with professionalism and confidence
Address and resolve resident concerns, escalating as necessary
Participate in renewal programs and propose ideas to improve resident satisfaction
Prepare and distribute resident communications
Update activity reports on notices to vacate, vacancy, leases, cancellations, transfers, and renewals
Establish a weekly “hot-sheet” for target units
Ensure error-free lease paperwork and compliance with community policies
Adhere to all relevant laws and company policies
Requirements
3+ years of property management experience
2+ years of supervisory experience
Knowledge of employment, fair housing, and landlord/tenant laws
Demonstrated leadership, strategic thinking, and team-building skills
Strong financial, marketing, and customer service expertise
Valid driver's license for operating community vehicles
What We Offer
Generous Benefits: Comprehensive medical, dental, vision, and RX plans
PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off
Retirement: 401k match up to 4%
Career Growth: Prime Academy provides development opportunities by position
Education: Tuition reimbursement for continuous learning
Employee Housing Discount: Housing discount at Prime Residential properties
Privacy and Equal Opportunity Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We comply with applicable fair employment practices regarding citizenship and immigration status.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
Note Salary Description: $29.15 per hour
#J-18808-Ljbffr