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Serenity Healthcare

Hospitality Manager

Serenity Healthcare, Lakewood, Colorado, United States

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Overview

Role Practice Manager | Lakewood, CO

Serenity Healthcare is redefining what mental wellness looks and feels like. We’re seeking a leader who can manage a fast-paced operation, lead a high-performing team, and connect authentically with patients. We’ll teach you the healthcare specifics — you bring hustle, heart, and experience managing outcomes.

What you’ll be doing:

Owning the daily flow — resolving problems and keeping operations running smoothly

Coaching your team to deliver concierge-level care

Educating and helping patients understand available wellness options

Managing metrics and hitting goals while maintaining personal touch

Making smart decisions to cut waste and boost efficiency

Listening to feedback and constantly elevating the patient experience

Ensuring the clinic feels calm, professional, and put-together for patients

Who We Are Using advanced medical devices, Serenity Healthcare helps patients achieve long-term success with evidence-based research and proven results. We support patients in reclaiming their lives through a revolutionary technological approach to healthcare.

Requirements You Need:

3+ years of experience leading a team or running operations, including managing to KPIs and conducting candid performance discussions

Relationship-focused sales experience is a plus

Ability to take ownership of the team, the clinic, and patient outcomes

Clear and confident communication, with people and about numbers

Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency

Out-of-the-box problem-solving skills — patient experience is a top priority

Benefits

Fulfillment — help patients take back their lives

Growth and promotion potential as the company expands

Salary range: $70,000-$90,000

Luxe benefits: We cover 90% of medical, dental & vision

401(k) with employer contribution

Paid time off: 10 PTO days (15 days after first year) + 10 paid holidays

Other Details Serenity Healthcare is an equal opportunity employer. If you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. In accordance with Colorado’s Equal Pay for Equal Work Act, this position pays a salary range of $70,000-$90,000 annually.

Referral reminders: Referrals increase your chances of interviewing at Serenity Healthcare.

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