PGIM
PGIM - Client Service Analyst, Asia Desk
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PGIM - Client Service Analyst, Asia Desk
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PGIM Overview The Institutional Client Group (ICG) is responsible for leading the development and implementation of the global strategy for PGIM's institutional client engagement, capital raising and business development activities across key markets and asset classes. The team partners closely with PGIM’s investment, marketing and product teams to deliver solutions for our clients and consultants, and focuses on building and maintaining strong, long-term relationships with pensions, endowments, corporations, unions, sovereign wealth funds and family offices globally. Role and Location PGIM is seeking a Mandarin Chinese (or Japanese) – English bilingual Client Service Analyst to join its Asia Desk on the Client Management team. This role will be based at PGIM’s headquarters in Newark, New Jersey, and reports to the senior account manager for the Asia institutional clients. The analyst is responsible for coordinating all Asian client requests and supporting Asia offices to service existing and prospective clients. This position involves working in a cross-cultural environment and may require participation in internal and external calls during US and potentially Asia business hours. What You Will Do Respond to Asian client requests, coordinating prompt, accurate and thorough resolution to client inquiries. Schedule and facilitate client meetings, onsite/offsite trainings, and client conferences. Track and facilitate client events and inquiries, including credit commentaries on issuers of corporate bonds, bank loans, and other issuer-specific inquiries. Coordinate cross-functional efforts during audits to support client accounts. Create and maintain customer information and legal documentation. Assist Marketing team with RFP/RFI/DDQ responses. Coordinate legal documentation updates and other amendments. Design, document and implement appropriate policies and procedures. Execute various ad-hoc and special projects as directed. What You Will Bring 1-3 years of experience in investment management or financial services. Fluent in English and either Japanese or Mandarin (written and verbal). Strong interpersonal skills and ability to collaborate across global teams (Japan, Hong Kong, U.S., Europe). Bachelor’s or advanced degree from an accredited institution. Active FINRA Series 7 license or the ability to obtain the Series 7 within 120 days of hire. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Experience with BlackRock Solutions / Aladdin is a plus. Excellent time management and prioritization skills; able to escalate non-standard issues appropriately. Strong problem-solving and analytical skills, including handling large datasets. Detail-oriented with strong documentation and organizational skills. Ability to manage multiple initiatives and competing priorities. Salary Range Disclosure Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $95,000 to $128,000. Specific pricing for the role may vary within the above range based on location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program depends on individual and organizational performance. About PGIM Global Asset Management PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With over $1.3 trillion in assets under management and 46 offices across 19 countries, PGIM is among the world’s largest asset managers. It comprises seven self-governing asset management divisions, each offering a distinct workplace culture and a focus on premier client service in an inclusive environment rooted in trust, respect and equality. What we offer you Market-competitive base salaries with yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, PTO, and family/paid leave options. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness programs and resources for personal wellbeing and work-life balance. Education benefits to support traditional college enrollment and accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices after one year of service. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, or other protected status. If you need an accommodation, please email accommodations.hw@prudential.com. Employment details Seniority level: Entry level Employment type: Full-time Job function: Information Technology
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Join to apply for the
PGIM - Client Service Analyst, Asia Desk
role at
PGIM Overview The Institutional Client Group (ICG) is responsible for leading the development and implementation of the global strategy for PGIM's institutional client engagement, capital raising and business development activities across key markets and asset classes. The team partners closely with PGIM’s investment, marketing and product teams to deliver solutions for our clients and consultants, and focuses on building and maintaining strong, long-term relationships with pensions, endowments, corporations, unions, sovereign wealth funds and family offices globally. Role and Location PGIM is seeking a Mandarin Chinese (or Japanese) – English bilingual Client Service Analyst to join its Asia Desk on the Client Management team. This role will be based at PGIM’s headquarters in Newark, New Jersey, and reports to the senior account manager for the Asia institutional clients. The analyst is responsible for coordinating all Asian client requests and supporting Asia offices to service existing and prospective clients. This position involves working in a cross-cultural environment and may require participation in internal and external calls during US and potentially Asia business hours. What You Will Do Respond to Asian client requests, coordinating prompt, accurate and thorough resolution to client inquiries. Schedule and facilitate client meetings, onsite/offsite trainings, and client conferences. Track and facilitate client events and inquiries, including credit commentaries on issuers of corporate bonds, bank loans, and other issuer-specific inquiries. Coordinate cross-functional efforts during audits to support client accounts. Create and maintain customer information and legal documentation. Assist Marketing team with RFP/RFI/DDQ responses. Coordinate legal documentation updates and other amendments. Design, document and implement appropriate policies and procedures. Execute various ad-hoc and special projects as directed. What You Will Bring 1-3 years of experience in investment management or financial services. Fluent in English and either Japanese or Mandarin (written and verbal). Strong interpersonal skills and ability to collaborate across global teams (Japan, Hong Kong, U.S., Europe). Bachelor’s or advanced degree from an accredited institution. Active FINRA Series 7 license or the ability to obtain the Series 7 within 120 days of hire. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Experience with BlackRock Solutions / Aladdin is a plus. Excellent time management and prioritization skills; able to escalate non-standard issues appropriately. Strong problem-solving and analytical skills, including handling large datasets. Detail-oriented with strong documentation and organizational skills. Ability to manage multiple initiatives and competing priorities. Salary Range Disclosure Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $95,000 to $128,000. Specific pricing for the role may vary within the above range based on location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program depends on individual and organizational performance. About PGIM Global Asset Management PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With over $1.3 trillion in assets under management and 46 offices across 19 countries, PGIM is among the world’s largest asset managers. It comprises seven self-governing asset management divisions, each offering a distinct workplace culture and a focus on premier client service in an inclusive environment rooted in trust, respect and equality. What we offer you Market-competitive base salaries with yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, PTO, and family/paid leave options. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness programs and resources for personal wellbeing and work-life balance. Education benefits to support traditional college enrollment and accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices after one year of service. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, or other protected status. If you need an accommodation, please email accommodations.hw@prudential.com. Employment details Seniority level: Entry level Employment type: Full-time Job function: Information Technology
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