Europa Village
Overview
Europa Village Wineries and Resort is a destination location in Temecula Valley Wine Country. We are a hospitality company rooted in family, and we welcome members and guests to enjoy a stay or a day in our European themed villages. We represent the countries of Italy, Spain and France and have multiple event spaces, tasting rooms, restaurants, overnight accommodations, and retail outlets. Our venue is the perfect place for weddings, corporate retreats, and private events providing different experiences through our unique function areas and themed menus. We employ enthusiastic associates who enjoy providing excellent customer service and desire to create lasting memories for our members and guests.
Benefits
401(k)
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Vision insurance
Free food & snacks
Opportunity for advancement
Training & development
Position Overview
The Assistant Banquet Manager for Europa Village provides hands-on leadership and support for the day-to-day Banquet Department. This role works closely with the department manager, culinary team, and multiple managers, supervisors, and employees across the property. It is a highly dynamic role that manages and supports a staff of up to 40 team members. The ideal candidate will have a passion for service with a motivating and energetic personality. Strong leadership skills and prior banquet supervision experience are required.
This is an exempt position with a Company that operates 24 hours per day, 7 days a week, and 365 days a year, with the majority of events taking place on weekends. A successful candidate must be available and willing to work and respond to calls as needed outside of regular business hours.
Required Experience and Qualifications
1 to 3 years of prior experience managing or supervising a banquet department with 20+ employees
Prior experience updating and implementing standard operating procedures
A strong knowledge of training industry standards and service techniques
Bilingual Spanish/English is a strong plus
Responsibilities Specific to Assistant Banquet Manager
Possess and live the Europa Village core values
Facilitate a vibrant diverse culture based on Company values and standards
Ensure training programs are implemented and measured regularly
Support all safety policies and procedures
Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
Review Banquet Event Orders (BEOs) daily and communicate changes
Ensure all functions are set and the team is prepared and organized before the required time on the BEO
Inspect table place settings, including linen, china, glass, silverware and condiments for correct placement and cleanliness
Monitor banquet team members to ensure all procedures are followed
Supervise clearing and post-event clean-up
Supervise handling, storage, maintenance, and security of catering service equipment
Remain alert to guest complaints and respond to ensure guest satisfaction
Meticulously plan events with banquet captains and staff to ensure high-quality execution
Review scheduling and labor needs to meet guests’ needs while maximizing efficiency
Prepare summaries and reports for each event
Other duties as directed
Expectations of the Assistant Banquet Manager
Create and foster a team-oriented environment by helping fellow employees or guests
Treat all associates and guests with respect
Arrive at work prepared with excellent personal presentation
Be resourceful with strong problem-solving and analytical skills
Be detail-oriented and focused on quality in a fast-paced environment
Help maintain the facility, property and grounds to Europa Village standards
This role is physically demanding and requires the ability to push and pull, stand for extended periods, stoop, bend, climb stairs, work indoors and outdoors, and lift up to 50 pounds regularly
Food Handler and Responsible Beverage Service Certifications are required
Must have full schedule flexibility and be available to work nights, weekends, and holidays
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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