Blackberry Farm
Overview
Join to apply for the
Dining Room Manager
role at
Blackberry Farm .
Direct message the job poster from Blackberry Farm.
The Dining Room Manager is responsible for leading and assisting the overall front-of-house operations team in a fine dining, high-volume restaurant with a full-service, all-day bar to result in exceptional guest experiences. This role focuses on maintaining positive morale, team growth, development, and ownership of a strong company culture to meet and exceed measurables: Labor, Generational Sustainability, and BEST. The ideal candidate will have prior successful experience leading service teams in a fine dining restaurant, including a beverage/sommelier team, and can demonstrate strong emotional maturity, organization, reliability, and commitment to the success of the dining room.
ESSENTIAL DUTIES AND RESPONSIBILITIES Accountable to the Director of Food and Beverage for all staffing and operational needs. Other duties may be assigned.
Operations Management:
Oversee all aspects of daily operations including reservations management, seating arrangements, service standards, facility cleanliness/maintenance
Scheduling and management of labor to meet the needs of guest volume and labor budgets
Communicate all company-wide internal information to the dining room team
Attend weekly F&B leadership, group, and other meetings as requested
Staffing, Retention and Team Development:
Maintain a professional and positive, work environment that fosters teamwork, growth, and development
Recruit, interview, hire, and train staff to the BF service standards, foundations, and culture to meet and exceed guest expectations
Provide active leadership, mentorship, and performance feedback to team members to ensure consistency and growth through each position
Guest Experience and Service Excellence:
Lead teams during service to maintain BF service standards
Address guest feedback and experience concerns in a professional and timely manner
Manage provided labor, alcohol, and operations budgets
Receive and review daily financial reports to ensure the restaurant is meeting its labor and revenue goals
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES
Assistant Dining Room Manager(s), Salaried Sommelier, all hourly front-of-house team members
EDUCATION AND/OR EXPERIENCE
Required:
4 or more years as a lead/head/GM operational manager in a high-volume fine-dining restaurant
Competent knowledge of wines and spirits including varietals and production methods.
High proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint, online reservation management systems and point of sales systems
High School Diploma or equivalent required
LANGUAGE SKILLS
Must have excellent verbal and written communication skills
Must be able to effectively communicate with guests, team members and managers
MATHEMATICAL SKILLS
Knowledge and understanding of property management cashiering procedures
Must be able to understand basic math and comprehend budgeting issues
REASONING ABILITY
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to lift up to 50 lbs.
Must be able to be on feet for long periods of time
Must be able to safely operate a company vehicle or golf cart
WORK ENVIRONMENT
Dining Room, Main House, and Kitchen areas
4,200 acres of Blackberry Farm property
ABOUT Blackberry Blackberry Farm is a Relais & Châteaux property that has provided world renowned hospitality to family, friends and guests for almost 50 years. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
Blackberry Farm is an Equal Opportunity Employer.
Job Function
Quality Assurance, Training, and Other
Industries
Food and Beverage Services
Blackberry Farm is currently hiring for the Dining Room Manager role at Blackberry Farm in Walland, TN.
#J-18808-Ljbffr
Dining Room Manager
role at
Blackberry Farm .
Direct message the job poster from Blackberry Farm.
The Dining Room Manager is responsible for leading and assisting the overall front-of-house operations team in a fine dining, high-volume restaurant with a full-service, all-day bar to result in exceptional guest experiences. This role focuses on maintaining positive morale, team growth, development, and ownership of a strong company culture to meet and exceed measurables: Labor, Generational Sustainability, and BEST. The ideal candidate will have prior successful experience leading service teams in a fine dining restaurant, including a beverage/sommelier team, and can demonstrate strong emotional maturity, organization, reliability, and commitment to the success of the dining room.
ESSENTIAL DUTIES AND RESPONSIBILITIES Accountable to the Director of Food and Beverage for all staffing and operational needs. Other duties may be assigned.
Operations Management:
Oversee all aspects of daily operations including reservations management, seating arrangements, service standards, facility cleanliness/maintenance
Scheduling and management of labor to meet the needs of guest volume and labor budgets
Communicate all company-wide internal information to the dining room team
Attend weekly F&B leadership, group, and other meetings as requested
Staffing, Retention and Team Development:
Maintain a professional and positive, work environment that fosters teamwork, growth, and development
Recruit, interview, hire, and train staff to the BF service standards, foundations, and culture to meet and exceed guest expectations
Provide active leadership, mentorship, and performance feedback to team members to ensure consistency and growth through each position
Guest Experience and Service Excellence:
Lead teams during service to maintain BF service standards
Address guest feedback and experience concerns in a professional and timely manner
Manage provided labor, alcohol, and operations budgets
Receive and review daily financial reports to ensure the restaurant is meeting its labor and revenue goals
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES
Assistant Dining Room Manager(s), Salaried Sommelier, all hourly front-of-house team members
EDUCATION AND/OR EXPERIENCE
Required:
4 or more years as a lead/head/GM operational manager in a high-volume fine-dining restaurant
Competent knowledge of wines and spirits including varietals and production methods.
High proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint, online reservation management systems and point of sales systems
High School Diploma or equivalent required
LANGUAGE SKILLS
Must have excellent verbal and written communication skills
Must be able to effectively communicate with guests, team members and managers
MATHEMATICAL SKILLS
Knowledge and understanding of property management cashiering procedures
Must be able to understand basic math and comprehend budgeting issues
REASONING ABILITY
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to lift up to 50 lbs.
Must be able to be on feet for long periods of time
Must be able to safely operate a company vehicle or golf cart
WORK ENVIRONMENT
Dining Room, Main House, and Kitchen areas
4,200 acres of Blackberry Farm property
ABOUT Blackberry Blackberry Farm is a Relais & Châteaux property that has provided world renowned hospitality to family, friends and guests for almost 50 years. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
Blackberry Farm is an Equal Opportunity Employer.
Job Function
Quality Assurance, Training, and Other
Industries
Food and Beverage Services
Blackberry Farm is currently hiring for the Dining Room Manager role at Blackberry Farm in Walland, TN.
#J-18808-Ljbffr