Burlington Stores, Inc.
Retail Store Closing Lead - Part-Time
Burlington Stores, Inc., Midlothian, Virginia, United States, 23112
Overview
Be among the first 25 applicants. If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead. The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The role circulates throughout the store, engages in customer and associate interactions in alignment with Burlington's Core Values, uses the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up, and supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
Responsibilities
Role model exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates with a high level of professionalism
Engage associates, promote open communication, provide recognition and coaching in the moment
Touch base with each associate to establish priorities
Monitor the front-end experience and ensure a great first and last impression
Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness
Review daily staffing, lunch/break schedules and cashier coverage
Assign back-up cashier to ensure timely processing during peak periods
Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
Follow up on assigned workload planner and tasks and ensure completion; ensure associates understand the expectations and have the tools to perform them
Conduct AM/PM store rallies
Complete closing communication for opening Manager on Duty
Qualifications and Requirements
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required
Are excited to deliver great values to customers every day
Takes pride and ownership in helping drive positive results for a team
Are committed to treating colleagues and customers with respect
Believe in the power of diversity and inclusion
Want to participate in initiatives that positively impact the world around you
Benefits and Compensation You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package including medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We offer training and development opportunities for associates to grow with us.
Company and Legal Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Role Details
Base Pay: 14.50 per hour
Location: 00449 - Richmond
Posting Number: P1-1074190-1
Address: 11609 Midlothian Turnpike
Zip Code: 23113
Position Type: Regular Part-Time
Career Site Category: Store Associate
Position Category: Retail Store
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Be among the first 25 applicants. If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead. The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The role circulates throughout the store, engages in customer and associate interactions in alignment with Burlington's Core Values, uses the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up, and supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
Responsibilities
Role model exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates with a high level of professionalism
Engage associates, promote open communication, provide recognition and coaching in the moment
Touch base with each associate to establish priorities
Monitor the front-end experience and ensure a great first and last impression
Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness
Review daily staffing, lunch/break schedules and cashier coverage
Assign back-up cashier to ensure timely processing during peak periods
Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
Follow up on assigned workload planner and tasks and ensure completion; ensure associates understand the expectations and have the tools to perform them
Conduct AM/PM store rallies
Complete closing communication for opening Manager on Duty
Qualifications and Requirements
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required
Are excited to deliver great values to customers every day
Takes pride and ownership in helping drive positive results for a team
Are committed to treating colleagues and customers with respect
Believe in the power of diversity and inclusion
Want to participate in initiatives that positively impact the world around you
Benefits and Compensation You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package including medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We offer training and development opportunities for associates to grow with us.
Company and Legal Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Role Details
Base Pay: 14.50 per hour
Location: 00449 - Richmond
Posting Number: P1-1074190-1
Address: 11609 Midlothian Turnpike
Zip Code: 23113
Position Type: Regular Part-Time
Career Site Category: Store Associate
Position Category: Retail Store
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