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CLEAResult

Regional Account Team Manager

CLEAResult, Lansing, Michigan, United States

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Overview

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Regional Account Team Manager

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CLEAResult . At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity – is treated with respect and given an equal chance to thrive. Benefits

Medical, Dental, and Vision Insurance; company-paid health care concierge service to help navigate the health plan 401(k) with company match Paid vacation, sick, personal and parental leave Paid Volunteer Time: giving back to our communities Employee Recognition Program – convert recognition points into gift cards Employee Assistance Program – supports daily responsibilities Access to on-demand training courses to advance your career Job Description

We are looking for a talented individual to join our team as a Regional Account Team Manager. In this role, you will be responsible for leading and guiding a team of account managers to ensure exceptional client satisfaction, energy savings goal attainment, and overall success in managing key accounts. The ideal candidate will have a strong background in account management, leadership skills, and a strategic mindset to drive the success of customer relationships. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. Responsibilities

Foster a collaborative and high-performance team culture focused on exceeding goals and modeling our CLEAResult values of Accountability, Trust and Transparency Serve as a customer advocate within the program, ensuring proactive communication and enhanced customer satisfaction Develop and execute strategic account plans that drive customer satisfaction and retention Standardize and implement a lead tracking report to monitor KPI’s and assess the performance of the account management team Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements and opportunities for continuous improvement and growth Partner with program management and leadership to develop strategy and provide solutions that inform outreach, marketing, external training, and other key program activities Qualifications

5 - 7 years of experience in account management, with a track record of client retention and revenue growth Prior experience leading a team with strong leadership and people-management skills Excellent communication and interpersonal skills Analytical mindset with the ability to use data to drive decision-making Strategic thinking with the ability to develop and execute effective account plans Proven track record of creating successful customer engagement strategies Experience with Microsoft Office suite and Salesforce Curiosity for the energy industry and a passion for driving changes in energy use Ability to understand and effectively articulate technical concepts to various audiences Candidate must reside in Michigan. Compensation

Compensation Range $76,100.00 - $114,200.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology). Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks. Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based on job-related reasons regardless of race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult reserves the right to make changes or adjustments to job descriptions and/or requirements at any time without notice. Seniority level

Mid-Senior level Employment type

Full-time Job function

Business Development and Sales Industries: Utilities

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