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PT Sales Supervisor: NEOM

Leap, New York, New York, us, 10261

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About the Brand

NEOM Wellbeing is a Certified B Corporation. We use only 100% natural fragrances and high levels of natural or naturally derived ingredients. Our products are here to give your wellbeing a boost. Small steps big difference. Committed to making conscious choices in everything we do. Our mission is to supercharge the wellbeing of our communities and planet, leaving both in a better place. About the Role

We are seeking a passionate and driven Sales Supervisor for our boutique in the West Village. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand. As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will guide and motivate your team and oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store. With a one-team mindset, you will contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, while operating independently and effectively under pressure. Position Qualifications

Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals. Experience in beauty, skincare, or fragrance retail; comfortable applying and demonstrating products with customers. Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience. Must be 18 years of age or older. Hourly Pay Range: $21 to $24. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills

People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders. Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills. Adaptable & Entrepreneurial: thrives in a dynamic environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Collaborative Team Player: actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Exceptional Communicator: possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients. Professional & Reliable: consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. Detail-Oriented & Efficient: consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key Performance Indicators (KPIs)

Sales-driven performance with a focus on achieving and exceeding personal and team sales goals by optimizing metrics such as Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV); delivers results through proactive client engagement and strategic selling techniques. Excel in customer retention by delivering personalized experiences, leveraging networking, and maintaining strong Net Promoter Scores (NPS) and secret shopper results. Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines with efficiency and precision. About LEAP

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, proudly partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and others. To hear more about our platform from our CEO, the information is available here. Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval. Part-Time hourly employees can accrue based on local laws Employee discount + wardrobe allotment for participating Leap brands We value a diverse community of Leapers who support the brand and customers we serve. Differences are valued and contribute to our culture. Seniority level

Mid-Senior level Employment type

Part-time Job function

Sales, General Business, and Education Industries

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