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Crystal Creek Hospitality

Restaurant and Bar Manager - Ace Gillett's Job at Crystal Creek Hospitality in D

Crystal Creek Hospitality, Denver, CO, US, 80285

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Restaurant and Bar Manager - Ace Gillett's Join to apply for the Restaurant and Bar Manager - Ace Gillett's role at Crystal Creek Hospitality The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. OUR VALUES: We Engage and We Listen; We Care and We Own; We Provide and We Ensure; We Appreciate and We have Fun. Job Overview The Restaurant Manager oversees the hiring, operations and daily logistics of the restaurant. They oversee scheduling employees, managing guest feedback and ensure the restaurant and bar staff are supported and have sufficient inventory to provide remarkable guest experiences. It is the responsibility of the Restaurant Manager to keep up with liquor licensing and to ensure that staff are following local regulations. The Restaurant Manager will assist in creating a culture that is welcoming, classic, and upscale yet comfortable. They will produce meaningful connections with all guests and create an intimate social experience with a relaxed approach. Essential Job Functions Recruit, interview, hire, and train new restaurant and bar staff. Manage guest feedback. Advertise the daily, weekly, and monthly promotions of the restaurant and bar. Ensure staff are following all food/drink control and safety regulations. Create employee schedules based on forecasted guest numbers. Track and document inventory, ensure appropriate levels of product are on-site at all times. Manage staff performance including completing coaching sessions with employees when needed. Develop a continuous improvement plan. Responsible for all departmental communications and meetings including: Daily pre-shift stand ups Monthly all staff meetings Dissemination of pertinent information from weekly leadership meetings to all F&B staff End of shift reports and emails Scheduling and staff messaging system use and management Confirm that all new bartenders are TIPS certified. Creation and planning of menus. Collaborate with dept. heads on events, marketing, etc. Onboarding paperwork (application, background check, etc.) is complete and accurate for new hires in the Bar. Monitoring the adherence by employees to the policies and procedures of the hotel. Educates on contents of the employee handbook during onboarding. Administers training programs to assist employees to comply with general hotel and restaurant policies. Ensures compliance with employment-related regulatory requirements. Initiates and maintains effective communication within department, and between all other departments and staff at property. Watches for safety hazards and rectify effectively. Participates in all projects, programs, and assignments to ensure that hotel and restaurant guidelines and procedures are being followed. Develops a positive rapport with all stakeholders. Is aligned with the culture, values, goals, and human resource programs of the hotel and The Yarrow Group. Always maintains a professional appearance and attitude. Qualifications Restaurant management experience required Bachelor’s and/or Associate degree preferred but not required TIPS certification required Strong customer service aptitude and ability Strong analytical and reasoning skills Excellent verbal and written communication skills Excellent organizational and time management skills Excellent problem solving and conflict resolution skills Active team player with ability to collaborate across teams Physical Demands & Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role requires standing, using hands, reaching, talking, hearing, walking, climbing/balancing, occasional sitting, stooping, kneeling, crouching, or crawling. Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally. Specific vision abilities required include close, distance, color, peripheral vision, depth perception, and focus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Note: This job description does not create a contract of employment. This description is not all-inclusive and may be amended at any time. Denver, CO #J-18808-Ljbffr