Veterinary Receptionist Job at BluePearl Pet Hospital in Boston

BluePearl Pet Hospital in Charlestown, MA is seeking a Veterinary Receptionist to join our team! Schedule: 4 10-hour shifts w/ rotating weekend shifts; shift hours typically rotate between 7am-5pm, 9am-7pm, & 1pm-11pm. Pay: $20.50 - $30.00 / hour. This pay band is dependent on experience and advancement through our competency assessment tool. We also offer competitive shift differential pay. For example: Mon – Fri: 6pm to 8am = +$4.00/hr. Shift Differential Sat & Sun: 8am to 6pm = +$4.00/hr. Shift Differential Sat & Sun: 6pm to 8am = +$5.50/hr. Shift Differential Responsibilities You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement. You are always offering a friendly smile, strong eye contact and an approachable demeanor. You are a compassionate listener. You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand. You will assess immediately upon arrival each client’s rare need, as well as the pet’s general condition. You will determine whether an emergency arrival is a "stat" versus "standard" emergency. You will respond to non-patient calls or visitors and connect them to the appropriate team member. You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment. You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner. You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process. Benefits Company-paid Short-Term and Long-Term Disability Parental Leave Benefits Health, dental, vision, and life insurance options Paid Time Off and Floating Holiday Plans Regional Social Worker + 12 Free Therapy Sessions through Lyra Health Savings Account Flexible Savings Account 401(k) Retirement Plan Annual Scrub Allowance: full-time associates receive $200/year in BluePearl store credit. Referral Bonus Program State licensure reimbursements VTNE reimbursements Additional VTS benefits – pursuing & established VTS technicians. Our Continuing Education Plan includes $500/year reimbursement for CVT and $750/year for VTS. The Continuing Education allowance can roll over up to $1,500 for CVT and VTS associates. Non-Credentialed, full-time Paraprofessionals are eligible for an annual CE stipend of $150. Full-time CVT associates also receive 8 hours of CE paid hours each year. Full-time VTS associates receive 12 hours of CE paid each year. Paid CE hours can be carried over year to year up to a maximum of 24 hours. Newly hired associates will receive a pro-rated amount of any CE benefit for which they are eligible. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace. #J-18808-Ljbffr