Administrative Assistant Job at Associa in Hilton Head Island

Overview

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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with education, expertise, and innovation. To learn more, visit www.associaonline.com.

Job Description

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Administrative Assistant and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team.

What We Offer

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Work Schedule

Monday through Thursday 8:00am – 4:30pm; Friday 8:00am – 3:00pm.

How Our Employees Make an Impact

Our Administrative Assistants provide administrative oversight to assigned community association(s)/properties. This position interacts with internal and external customers including homeowners, vendors, board members and committee members.

Responsibilities

• Serve as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the administration of the Association in accordance with the management agreement and the Association's policies and procedures.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Manage data base maintenance, including updating resident information.
• Maintain unit and contract files relating to the operations of the Association.
• Monitor client delinquency rates and the collections process for community portfolios.
• Oversee routine and special projects.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level.
• Professional customer service and communication skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, etc.) at a proficient level.
• Ability to communicate with multiple stakeholders (e.g., community managers, vendors, peers, clients).
• Ability to work effectively with others in person and in group settings.
• Ability to prioritize, manage time, and meet deadlines.
• Ability to interpret verbal and/or written instructions at a proficient level.
• High School Diploma or GED required.
• At least one year of directly related or closely related experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.