CrossCountry Mortgage, LLC is hiring: Administrative Assistant in Tucson

Overview

Administrative Assistant role at CrossCountry Mortgage, LLC. Provides administrative support to the Branch Manager, calendar management, meeting coordination, email management, and business tracking. Exercises independent judgment in prioritizing and managing multiple projects to keep the branch operating efficiently.

Responsibilities

• Manage branch manager’s and team calendars; schedule meetings via platforms such as Teams, Zoom, and Outlook.
• Manage emails, letters, packages, phone calls, and other forms of correspondence.
• Arrange travel and reservations as needed.
• Independently create well-organized, grammatically correct emails.
• Use software applications (spreadsheets and relational databases) to keep management and teams informed on clients and deals.
• Conduct research, update databases/CRM, and track tasks for follow-up.
• Support branches in day-to-day operations, such as opening and tracking support tickets, resolving billing, and following up on outstanding documents.
• Assist branches with onboarding and offboarding procedures.
• Complete expense reports and reconcile receipts.
• Perform various personal administration tasks as needed.
• Willing to cross-train in various departments.

Qualifications and Skills

• High School diploma or equivalent.
• Previous banking, financial services, or mortgage experience preferred but not required.
• Excellent communication skills.
• Excellent time management and organization skills.
• Proficient in Microsoft Office.

About CrossCountry Mortgage

CrossCountry Mortgage (CCM) is the nation’s number one distributed retail mortgage lender with more than 7,000 employees, operating over 700 branches, and servicing loans across all 50 states, D.C., and Puerto Rico. CCM has been recognized repeatedly on the Inc. 5000 list of America’s fastest-growing private businesses and has received awards for its culture.

Benefits

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, and a 401K. We also provide company-provided short-term disability, an employee assistance program, and a wellness program.

Compliance and Equal Opportunity

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution. See California residents privacy statement for information about how CCM collects and uses personal information. CrossCountry Mortgage supports equal employment opportunity in hiring, development, and advancement for all qualified persons without regard to race, color, religion, national origin, age, disability, ancestry, marital status, veteran status, citizenship status, sex, sexual orientation, gender identity, gender expression, or any other protected characteristic.