Ibero American Action League is hiring: Receptionist in City of Rochester

Overview

Join to apply for the Receptionist role at Ibero American Action League

The Receptionist is under the supervision of the Director of Early Childhood Services and is responsible for operating the switchboard, routing incoming calls, greeting families, children, and visitors, and providing general clerical support. This position helps ensure a welcoming environment and smooth communication flow within the center.

Responsibilities

• Reports to the Director of Early Childhood Services.
• Establishes and maintains good working relationships with staff from funding sources, related agencies and other Ibero daycare center programs.
• Answer all incoming phone calls promptly, efficiently, and in a courteous manner.
• Routes incoming calls and takes follow-up messages accurately and completely.
• Takes all outgoing mail to the main office three times per week.
• Receives public/client and directs them to the proper staff.
• Maintains and orders cleaning supplies for maintenance and office supplies.
• Provides information regarding program location and agency services to callers and visitors.
• Maintains the reception area clean and in order.
• Puts in IT and Maintenance Tickets as needed for all programs as designated.
• Maintains sign in/out logbook for staff members.
• Schedules and coordinates staff and other meetings as requested by the Director.
• Provides clerical support to the program, including, but not limited to, typing, filing, and translations.
• Prepares communications, such as memos, emails or assigned reports, and other correspondence.
• Safeguards confidential information.
• Participates in related agency activities as required.
• Is available to work outside regularly scheduled working hours if needed.
• Performs any other duties as assigned by the supervisor.

Requirements

Position Qualifications

• High School Diploma or equivalent
• Experience working with community human service providers and working with diverse communities including Latinos.
• Able to operate the switchboard.
• Bilingual in English and Spanish preferred.
• Proficiency in the use of various types of office equipment, including computers, software, copiers, fax machines, etc.
• Ability to speak positively and respectfully to children.
• Must have clearance through the NYS Central Registry.
• A combination of training and experience other than the specified, if judged to be adequate for the job, may be considered.
• Must obtain a physical exam with TB test, fingerprinting, and State Clearance.
• A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO.

Other Requirements

• Pre-employment background checks required
• Criminal Background Check
• Department of Motor Vehicles
• State Central Registry for Child Abuse Check

Physical Demands

The position does require occasional standing, squatting, lifting up to approximately 40 lbs., and frequent standing.

By signing below, I acknowledge receipt of my job description. Continued employment is contingent on adherence to the employee handbook and ability to function within the job description parameters. Questions regarding this job description should be addressed to the immediate supervisor.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Non-profit Organizations