Receptionist Job at Anthem Memory Care in Murrieta

Overview

Join to apply for the Receptionist role at Anthem Memory Care

This range is provided by Anthem Memory Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.50/hr

Schedule

Part-time — Tuesday and Thursday (8am-4pm)

About us

Vineyard Place Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

General statement of position

This position is a multi-faceted role requiring excellent customer service awareness and follow-through across many areas of our business. Works with office equipment such as computers, printers, Pitney Bowes, fax, and multi-line phone.

Reports to

Executive Director

Essential functions

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Know and understand the vision, purpose, values and goals of Anthem Memory Care.
• Provide “5 star” customer service to all customers whether in person, via computer, or on the phone.
• Participate in Pathways of Purpose program by applying functional engagement during workday in all daily interactions with residents.
• Keep residents informed about activities and special functions.
• Maintain reception area/lobby and reception desk. Maintain all office machines and assist others with their use. Keep reception area free of clutter, organized and presentable.
• Understand the principles of Anthem Memory Care, including concepts such as the “FISH” philosophy and the service standards integrated into our everyday work culture.
• Be actively involved in providing “5 star” customer service using the “FISH” philosophy and other tools.
• Participate in all departments that use radios, pagers as a form of communication.
• Maintain all office master forms, lists and tracking systems used for daily operations.
• Attend all staff meetings and in-services to stay informed and engaged.
• Answer general questions about activities, outings, staff locations, maintenance service, directions to the facility, etc.
• Follow written policy and procedure pertaining to resident rights and resident abuse procedures.
• Keep all information regarding residents and staff confidential.

Benefits

• PTO accrual on day 1
• Employee Recognition Program
• Paid Sick Time
• Medical, Dental, Vision, and Prescription Drug Insurance
• Wellness Program
• Employee Assistance Program
• Holiday Pay
• 401k
• Diversity and Inclusion
• Great Place to Work Certified
• Working in an environment that provides personal fulfillment

How you will make an impact

• Making a difference in our resident’s lives each day
• Ensuring our residents’ well-being through meaningful relationships
• Creating moments of connection and joy
• Providing a loving, compassionate environment that supports the growth and wellbeing of every individual who works, visits and lives within our community.

We train, mentor and support you every step of the way!

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Hospitals and Health Care