HR Generalist Job at Crown Uniform & Linen Service in Brockton

Overview

HR Generalist - Crown Linen Service, Inc. Location: Brockton (In Person Position). Employment Type: Full-time. Industry: Commercial Linen & Uniform Services.

Are you passionate about creating positive employee experiences and building a strong workplace culture? Crown Linen Service, Inc. is looking for a motivated HR Generalist to support our growing operations and work closely with the HR Director, Senior HR Generalist and leaders across the organization. This is a dynamic role for someone who enjoys building relationships, solving problems, and helping employees thrive.

What You'll Do

• Talent Acquisition & Onboarding: Partner with managers to identify hiring needs, source, screen, interview candidates, coordinate assessments and background checks, and lead engaging onboarding and orientation sessions.
• Employee Relations & Support: Serve as a go-to resource for employees, answer questions, resolve concerns, foster a positive and inclusive workplace culture, provide HR support to union and non-union staff, liaise with union representatives, conduct investigations, performance discussions, and disciplinary actions in line with policies. Provide translation support to plant employees in Cape Verdean Creole, French and/or Spanish where needed.
• HR Administration & Compliance: Maintain accurate employee records in HRIS (iSolved), ensure files meet legal standards and internal policies, manage leaves (FMLA/PFML, ADA, etc.), stay current on federal and state employment laws, support audits, unemployment claims, terminations, and safety walkthroughs.
• Employee Engagement & Culture: Drive initiatives to increase engagement, retention, and morale; coordinate recognition programs and company events; communicate HR announcements and updates.
• Benefits & Wellness: Support open enrollment and assist employees with benefit questions; assist with 401(k) administration and benefits coordination.
• HR Projects: Contribute to process improvements, policy updates, and special HR initiatives; participate in safety committee meetings and quarterly walk-throughs.

What We're Looking For

• Bachelor's degree in Human Resources, Business Administration, Psychology, or relevant experience.
• 1-3 years of hands-on recruiting and HR generalist experience, preferably in a manufacturing or service environment.
• Working knowledge of employment laws and HR best practices.
• Bilingual (Cape Verdean Creole and/or Spanish) strongly preferred.
• Strong communication, organizational, and problem-solving skills.
• High level of confidentiality and professionalism.
• Proficient in Microsoft Office and HR systems (iSolved experience is a plus).

Salary: $55,000 - $65,000 per year

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.