Wheeling Hospital is hiring: Unit Secretary- ED FT in Wheeling

Overview

• Position supports an assigned patient care department with clerical, receptionist, dispatching and/or admitting and discharge duties.

Responsibilities

• Greet and admit patients upon arrival to the department. Accurately prepare patient identification bands and name tags.
• Welcome visitors, respond to requests for assistance, and assist with delivering items to patient rooms.
• Collect and distribute department mail.
• Communicate transfer information properly when patients are transferred to another facility.
• Maintain stock levels of office supplies.
• Perform clerical admission and discharge functions.
• Schedule follow-up appointments as requested by physicians.
• Arrange transportation for patients as necessary.
• Organize and maintain patient and department records for accurate documentation.
• Fax copies of patient charts as needed for transfers or follow-up care.
• Coordinate and facilitate ongoing intradepartmental and interdepartmental communication for efficient operations.
• Provide timely communications with other departments regarding admissions, discharges, inter-hospital transfers, or patient status changes.
• Answer telephone calls courteously, identify self and department, and route to appropriate staff.
• Respond to patient call bells promptly and dispatch appropriate personnel.
• Provide information about patient or department routines in accordance with the hospital’s policy on Release of Patient Information.
• Coordinate transportation needs for timely and efficient intradepartmental and interdepartmental movement of patients.
• Initiate consults to other services as needed.
• Maintain communication with other patient care departments (e.g., Dietary, Lab, Telemetry, Video Monitoring) to ensure patient care needs are met.

Qualifications

• Education, Certification, and/or Licensure: High School Diploma or equivalent.
• Preferred Qualifications: Graduate of a Medical Assistant program or secretarial school.
• Experience: One (1) year of administrative or clerical experience.

Physical Requirements

• Manual dexterity for operating standard office equipment.
• Prolonged periods of sitting; may involve walking to various areas within the department or medical complex (elevators and/or stairs may be used).

Working Environment

• Clinical environment; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Skills And Abilities

• Basic computer knowledge and ability to operate standard office equipment.
• Knowledge of medical terminology.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.

Additional Information

• Scheduled Weekly Hours: 36
• Exempt/Non-Exempt: Non-Exempt
• Shift: United States of America (Non-Exempt)
• Company: WH Wheeling Hospital Inc.
• Cost Center: 51 WH Nursing Emergency Services
• Address: 1 Medical Park Drive, Wheeling, West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, prior, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment.