Barnes & Thornburg LLP is hiring: RECEPTIONIST (Atlanta) in Atlanta

Summary

The Receptionist performs a variety of reception, and basic accounting duties. Must have an upbeat personality and outstanding customer service skills; provide a flawless experience for callers and visitors. Work closely with the Office Administrator to ensure a seamless flow of the day-to-day front office operations of the firm; observe confidentiality of client and firm matters.

Essential Duties And Responsibilities

• Open reception area daily; maintain area (keep area tidy); ensure newspapers are in order; keep ledges and area as neat as possible. Maintain the coffee/bar area neat.
• Provide superior customer service; greet, announce and log visitors in person or by phone; answer and/or refer inquiries.
• Operate a multiline phone console to relay incoming and outgoing calls.
• Take accurate telephone messages and deliver messages promptly via email or voicemail, as directed by attorney instructions.
• Responsible for reserving conference rooms via EMS; asking pertinent questions for food/event/catering setups, beverages, type of event, and special A.V. needs.
• Maintain security by following procedures; issuing building ID badges for guests and collecting them; reserve visitor offices.
• Update reception desk manual as needed.
• Monitor and inform office of firm personnel arrival and departures to office.
• Coordinate conference room scheduling; receive and add visitors list to Kastle.
• Backup responsibility for daily deposits to Trust and Operating account receivables.
• Notify building regarding maintenance, i.e., lighting, restroom problems, and HVAC issues.
• Perform notary public duties, as needed.
• Work with Office Administrator, Office Operations Assistant, and Marketing Manager on events.
• Assist Office Administrator when needed.
• Other duties as assigned.

Knowledge, Skills And Abilities Required

• Excellent Telephone Skills, Verbal & Written Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Basic Accounting, and Typing.
• Ability to read and write and follow basic directions.
• A minimum of two years on the job experience as a receptionist or secretary and able to follow office policies and procedures with minimal supervision.
• Ability to organize and prioritize numerous tasks and complete them within established time constraints.
• Daily, positive outlook and interpersonal skills necessary to communicate in person, by e-mail, and phone to provide information with ordinary courtesy, ease, and tact.
• Ability to multi-task, produce a high volume of work, requiring high mental competency, while performing other essential duties.
• Highly flexible team player willing to assist all levels of the firm when needed.
• Work occasionally requires more than 40 hours per week to perform the essential duties of the position; position may require non-standard hours for evening events, inclement weather, and business continuity purposes.
• Ability to lift boxes and other items up to 15 lbs.

The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.

Working Conditions

• Law office environment with little exposure to excessive noise, dust, and temperature. Specific duties for this position will be assigned; the requirements may vary from time to time, depending on the needs of the firm.

The above is intended to describe the general content of and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Equal Employment Opportunity Statement

Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran’s status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.