Ascent Hospitality Management is hiring: Restaurant Server in Chickamauga

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. The company purpose is Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The restaurant offers freshly prepared food in a welcoming environment.

JOB SUMMARY

The Restaurant Server oversees the day‑to‑day operation of first‑class customer service and food service in the restaurant. The incumbent will properly receive food orders, convey them to cook staff, deliver prompt food to the customer, and ensure cleanliness of the assigned serving section. Excellent customer service and teamwork are expected.

RESPONSIBILITIES

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Using proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prep and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, the daily features when applicable, and which juices, add‑ons and desserts to suggestively sell products
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

QUALIFICATIONS

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be at your best during your shift

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

COMPENSATION

$2.45 per hour

All hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.