Intuit
Director, Product Management - Omnichannel Marketing Experiences
Intuit, Mountain View, California, United States, 94039
2 days ago Be among the first 25 applicants
Overview
We are seeking a visionary Director of Product Management to lead the charge in transforming Mailchimp into an AI-powered, omnichannel marketing platform. This isn't just a job; it's a chance to solve the single largest challenge small and mid-market businesses (SMBs) face: getting customers to grow their business. Today's marketers face a complex landscape. Customers no longer follow a linear path; they engage across numerous online and offline touchpoints and expect a seamless, personalized experience. This role involves architecting the future of how millions of businesses connect with their customers, transforming marketing complexity into a powerful driver of growth and loyalty. If you are a product leader obsessed with leveraging deep martech expertise to solve real-world problems and deliver world-class, data-driven user experiences, we want to hear from you.
Responsibilities
Architect the Vision: Develop and champion a clear strategy for an integrated omnichannel platform. Deliver easy and AI-powered "done-for-you" experiences that help customers orchestrate personalized marketing campaigns and optimize business outcomes.
Solve Core Customer Problems: Address strategic and tactical challenges—channel prioritization, marketing mix optimization, and operational hurdles of executing cohesive campaigns.
Drive Execution and Deliver Value: Oversee the product lifecycle to improve core marketing channels and expand into new ones, delivering AI-powered recommendations, automated workflows, and time-saving experiences.
Leverage Intuit's Data Advantage: Drive initiatives to connect marketing and financial data, enabling ROIs to be measured and growth decisions supported by integrated insights.
Champion a Unified Experience: Partner with the data platform team to ensure foundational capabilities are delivered for a world-class omnichannel product.
Lead and Inspire: Mentor a team of product managers and foster a culture of innovation, customer-centricity, data-informed decision-making, and accountability.
Collaborate to Win Across Intuit: Work with design, engineering, data science, GTM teams within Mailchimp and broader Intuit ecosystem (GBSG and QuickBooks) to deliver integrated solutions for key customer segments.
Qualifications
15-20+ years of product management experience, with at least 5+ years building marketing platforms, interfaces, or customer experiences at scale.
10+ years of experience leading and managing a team of product managers.
Track record of developing and executing successful product strategies that drove customer engagement and business growth.
Deep understanding of the MarTech landscape, including platform ecosystems and omnichannel marketing best practices.
Strong analytical and problem-solving skills with a data-driven approach to opportunities and growth.
Ability to connect strategic vision to end-to-end customer experience and product quality.
Leadership that elevates the product function through improved team performance and cross-functional collaboration.
Ability to operate through ambiguity with structure and clear direction.
Exceptional communication and storytelling abilities across diverse audiences.
Ability to influence across all levels of a global organization.
Bachelor's degree in a relevant field; MBA or advanced degree is a bonus. Equivalent experience will be considered.
Intuit provides a competitive compensation package with a strong pay-for-performance approach. This position may be eligible for a cash bonus, equity rewards, and benefits. Pay is based on factors including knowledge, skills, experience, and location. See more about our compensation and benefits at Intuit Careers | Benefits.
Seniority level
Director
Employment type
Full-time
Job function
Marketing and Sales
Industries
Software Development
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We are seeking a visionary Director of Product Management to lead the charge in transforming Mailchimp into an AI-powered, omnichannel marketing platform. This isn't just a job; it's a chance to solve the single largest challenge small and mid-market businesses (SMBs) face: getting customers to grow their business. Today's marketers face a complex landscape. Customers no longer follow a linear path; they engage across numerous online and offline touchpoints and expect a seamless, personalized experience. This role involves architecting the future of how millions of businesses connect with their customers, transforming marketing complexity into a powerful driver of growth and loyalty. If you are a product leader obsessed with leveraging deep martech expertise to solve real-world problems and deliver world-class, data-driven user experiences, we want to hear from you.
Responsibilities
Architect the Vision: Develop and champion a clear strategy for an integrated omnichannel platform. Deliver easy and AI-powered "done-for-you" experiences that help customers orchestrate personalized marketing campaigns and optimize business outcomes.
Solve Core Customer Problems: Address strategic and tactical challenges—channel prioritization, marketing mix optimization, and operational hurdles of executing cohesive campaigns.
Drive Execution and Deliver Value: Oversee the product lifecycle to improve core marketing channels and expand into new ones, delivering AI-powered recommendations, automated workflows, and time-saving experiences.
Leverage Intuit's Data Advantage: Drive initiatives to connect marketing and financial data, enabling ROIs to be measured and growth decisions supported by integrated insights.
Champion a Unified Experience: Partner with the data platform team to ensure foundational capabilities are delivered for a world-class omnichannel product.
Lead and Inspire: Mentor a team of product managers and foster a culture of innovation, customer-centricity, data-informed decision-making, and accountability.
Collaborate to Win Across Intuit: Work with design, engineering, data science, GTM teams within Mailchimp and broader Intuit ecosystem (GBSG and QuickBooks) to deliver integrated solutions for key customer segments.
Qualifications
15-20+ years of product management experience, with at least 5+ years building marketing platforms, interfaces, or customer experiences at scale.
10+ years of experience leading and managing a team of product managers.
Track record of developing and executing successful product strategies that drove customer engagement and business growth.
Deep understanding of the MarTech landscape, including platform ecosystems and omnichannel marketing best practices.
Strong analytical and problem-solving skills with a data-driven approach to opportunities and growth.
Ability to connect strategic vision to end-to-end customer experience and product quality.
Leadership that elevates the product function through improved team performance and cross-functional collaboration.
Ability to operate through ambiguity with structure and clear direction.
Exceptional communication and storytelling abilities across diverse audiences.
Ability to influence across all levels of a global organization.
Bachelor's degree in a relevant field; MBA or advanced degree is a bonus. Equivalent experience will be considered.
Intuit provides a competitive compensation package with a strong pay-for-performance approach. This position may be eligible for a cash bonus, equity rewards, and benefits. Pay is based on factors including knowledge, skills, experience, and location. See more about our compensation and benefits at Intuit Careers | Benefits.
Seniority level
Director
Employment type
Full-time
Job function
Marketing and Sales
Industries
Software Development
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr