Verisk
Analyst, Customer Contact Center
Verisk Insurance Solutions Commercial Property needs a detail‑oriented Community Mitigation Analyst with excellent communication skills for our Public Protection Classification (PPC) team.
Responsibilities
Review and process all incoming field survey submittals in accordance with internal and state regulations.
Review and update data with current Public Protection Classification (PPC) surveys.
Provide technical analysis and opinion to internal and external customers on issues pertaining to the ISO Public Protection Classification (PPC) program.
Qualifications
Fire Department background and familiarity a plus, but not required.
Excellent computer skills with demonstrated experience working with Excel, Word, and Access.
Strong oral and written communication skills.
Strong interpersonal skills with the ability to interact with internal and external customers in a professional manner.
Detail‑oriented and well organized with the ability to complete all work within timeliness and quality standards.
Must be well organized and have the ability to learn and perform multiple, complex tasks.
Desire to learn the many facets of the ISO PPC Program.
Availability to work a flexible schedule between the hours of 8am and 6pm, on a rotating basis.
About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you’ll have the chance to use your voice and build a rewarding career that’s as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best‑Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision.
Claims Solutions — supports end‑to‑end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences.
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day‑to‑day workflows the most efficient.
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end‑to‑end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement.
Life Insurance Solutions – offers end‑to‑end, data insight‑driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger.
Verisk Analytics is an equal opportunity employer.
Equal Opportunity Statement All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
Verisk invests in a benefits package for all employees that includes but is not limited to the following: Health Insurance, a Retirement Plan, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location. Those in eligible roles may receive commission‑based pay and / or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Information Services
Referrals increase your chances of interviewing at Verisk by 2x
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Verisk Employee Privacy Notice
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Responsibilities
Review and process all incoming field survey submittals in accordance with internal and state regulations.
Review and update data with current Public Protection Classification (PPC) surveys.
Provide technical analysis and opinion to internal and external customers on issues pertaining to the ISO Public Protection Classification (PPC) program.
Qualifications
Fire Department background and familiarity a plus, but not required.
Excellent computer skills with demonstrated experience working with Excel, Word, and Access.
Strong oral and written communication skills.
Strong interpersonal skills with the ability to interact with internal and external customers in a professional manner.
Detail‑oriented and well organized with the ability to complete all work within timeliness and quality standards.
Must be well organized and have the ability to learn and perform multiple, complex tasks.
Desire to learn the many facets of the ISO PPC Program.
Availability to work a flexible schedule between the hours of 8am and 6pm, on a rotating basis.
About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you’ll have the chance to use your voice and build a rewarding career that’s as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best‑Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision.
Claims Solutions — supports end‑to‑end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences.
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day‑to‑day workflows the most efficient.
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end‑to‑end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement.
Life Insurance Solutions – offers end‑to‑end, data insight‑driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger.
Verisk Analytics is an equal opportunity employer.
Equal Opportunity Statement All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
Verisk invests in a benefits package for all employees that includes but is not limited to the following: Health Insurance, a Retirement Plan, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location. Those in eligible roles may receive commission‑based pay and / or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Information Services
Referrals increase your chances of interviewing at Verisk by 2x
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Verisk Employee Privacy Notice
#J-18808-Ljbffr