GLIDEsf
Housing Specialist - TAY Health and Wellness Center
GLIDEsf, San Francisco, California, United States, 94199
Housing Specialist - TAY Health and Wellness Center
About Glide:
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary The Housing Problem Solving and Access Point Specialist for the TAY HWC assists TAY aged 18 to 27 years old to assess and resolve shelter and housing challenges to prevent homelessness and to develop plans for securing and retaining safe and stable housing. The role involves working with housing and benefits partners, SF‑HSH, and other community partners to provide outreach and engagement, linkages to partner services, workshops, and orientations onsite and virtually to better support clients to secure and maintain housing. The position serves as an advocate and case manager to help TAY navigate public benefits, housing, and resource systems to achieve safer living conditions from street to shelter to transitional living programs to stable housing. It also helps TAY navigate income benefits and pursue workforce development and job placement resources, and develops relationships with property managers and landlords to create housing options pipelines for TAY. Work schedules may include occasional weekend or non‑traditional hours.
Essential Duties & Responsibilities
Initiate and conduct outreach with TAY at the TAY HWC Center and at offsite locations for population engagement.
Administer intake and assessments to enroll TAY into GLIDE’s continuum of care, establish baseline safety and health needs, and develop individual goal/service plans focusing on shelter and housing solutions.
Advocate and coordinate care for TAY to navigate and overcome barriers related to housing and personal development, including life‑skills training and documentation coordination.
Maintain up‑to‑date knowledge of available housing programs, benefits, and eligibility requirements to provide accurate support to clients.
Organize and conduct regular Housing Success! workshops onsite to educate clients about housing opportunities, application processes, personal budgeting, conflict resolution, tenant rights, and housing retention strategies.
Coordinate and facilitate workshops and orientations with housing and benefits partners to enhance client understanding and access to available services external to GLIDE.
Develop and maintain a clearly documented shelter and housing process for TAY, including a housing pipeline in collaboration with community organizations, landlords, and property managers.
Monitor client progress through scheduled appointments and follow‑up to ensure successful implementation of individual service plans, maintaining accurate records in required databases.
Participate in regular staff meetings, trainings, supervisory meetings, and community meetings to build relationships with housing partners and enhance service delivery.
Minimum Qualifications
Bachelor’s degree in social work, public health, community health, or a related field (preferred).
3+ years of experience in housing advocacy, coordinated entry, rental assistance, and/or housing placement for TAY or similarly high‑need populations.
Knowledge of Bay Area San Francisco TAY needs and resources, especially for individuals facing poverty, homelessness, mental health challenges, substance misuse, trauma, and related experiences.
Knowledge of local shelter and housing systems and placement strategies such as Coordinated Entry, Access Points, and Problem‑Solving.
Demonstrated success providing 1:1 counseling, case management, and housing workshops to TAY populations.
Ability to work independently, demonstrate initiative, and display consistent reliability.
Ability to collaborate with internal and external stakeholders to coordinate shared client care and help clients stabilize.
Strong written and oral communication skills, including excellent interpersonal abilities.
Attention to detail, organizational, time‑management, and problem‑solving skills.
Proficient in computer and reporting systems, including Windows, Microsoft Office, Salesforce or other databases, Zoom, and internet research.
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood.
GLIDE maintains an open‑door policy to the community and its clients, who frequently enter and leave the building.
Physical Requirements
Ability to work on a computer and see details of objects at close range.
Ability to hear within normal range and communicate effectively (in person, telephone, or Zoom).
Finger dexterity and ability to use all standard office equipment.
Ability to sit or stand comfortably and navigate office spaces (via elevator or stairs).
Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. Salary: $60,000 – $70,000 per year. This is a full‑time (40 hour / week) non‑exempt position covered by the collective bargaining agreement.
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GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary The Housing Problem Solving and Access Point Specialist for the TAY HWC assists TAY aged 18 to 27 years old to assess and resolve shelter and housing challenges to prevent homelessness and to develop plans for securing and retaining safe and stable housing. The role involves working with housing and benefits partners, SF‑HSH, and other community partners to provide outreach and engagement, linkages to partner services, workshops, and orientations onsite and virtually to better support clients to secure and maintain housing. The position serves as an advocate and case manager to help TAY navigate public benefits, housing, and resource systems to achieve safer living conditions from street to shelter to transitional living programs to stable housing. It also helps TAY navigate income benefits and pursue workforce development and job placement resources, and develops relationships with property managers and landlords to create housing options pipelines for TAY. Work schedules may include occasional weekend or non‑traditional hours.
Essential Duties & Responsibilities
Initiate and conduct outreach with TAY at the TAY HWC Center and at offsite locations for population engagement.
Administer intake and assessments to enroll TAY into GLIDE’s continuum of care, establish baseline safety and health needs, and develop individual goal/service plans focusing on shelter and housing solutions.
Advocate and coordinate care for TAY to navigate and overcome barriers related to housing and personal development, including life‑skills training and documentation coordination.
Maintain up‑to‑date knowledge of available housing programs, benefits, and eligibility requirements to provide accurate support to clients.
Organize and conduct regular Housing Success! workshops onsite to educate clients about housing opportunities, application processes, personal budgeting, conflict resolution, tenant rights, and housing retention strategies.
Coordinate and facilitate workshops and orientations with housing and benefits partners to enhance client understanding and access to available services external to GLIDE.
Develop and maintain a clearly documented shelter and housing process for TAY, including a housing pipeline in collaboration with community organizations, landlords, and property managers.
Monitor client progress through scheduled appointments and follow‑up to ensure successful implementation of individual service plans, maintaining accurate records in required databases.
Participate in regular staff meetings, trainings, supervisory meetings, and community meetings to build relationships with housing partners and enhance service delivery.
Minimum Qualifications
Bachelor’s degree in social work, public health, community health, or a related field (preferred).
3+ years of experience in housing advocacy, coordinated entry, rental assistance, and/or housing placement for TAY or similarly high‑need populations.
Knowledge of Bay Area San Francisco TAY needs and resources, especially for individuals facing poverty, homelessness, mental health challenges, substance misuse, trauma, and related experiences.
Knowledge of local shelter and housing systems and placement strategies such as Coordinated Entry, Access Points, and Problem‑Solving.
Demonstrated success providing 1:1 counseling, case management, and housing workshops to TAY populations.
Ability to work independently, demonstrate initiative, and display consistent reliability.
Ability to collaborate with internal and external stakeholders to coordinate shared client care and help clients stabilize.
Strong written and oral communication skills, including excellent interpersonal abilities.
Attention to detail, organizational, time‑management, and problem‑solving skills.
Proficient in computer and reporting systems, including Windows, Microsoft Office, Salesforce or other databases, Zoom, and internet research.
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood.
GLIDE maintains an open‑door policy to the community and its clients, who frequently enter and leave the building.
Physical Requirements
Ability to work on a computer and see details of objects at close range.
Ability to hear within normal range and communicate effectively (in person, telephone, or Zoom).
Finger dexterity and ability to use all standard office equipment.
Ability to sit or stand comfortably and navigate office spaces (via elevator or stairs).
Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. Salary: $60,000 – $70,000 per year. This is a full‑time (40 hour / week) non‑exempt position covered by the collective bargaining agreement.
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