KPMG US
Lead Engineer I, ITOM– Discovery & Service Mapping
KPMG US, Saint Louis, Missouri, United States, 63146
Lead Engineer I, ITOM – Discovery & Service Mapping
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KPMG US
is a hybrid work opportunity within the Digital Nexus technology organization. KPMG is a trusted provider of audit, tax and advisory services and offers a culture that encourages individual development, inclusivity and innovation. If you are passionate about technology and have a strong background in ITOM, we invite you to join us.
Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services.
Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies.
Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting.
Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE).
Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation.
Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation.
Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations.
Bachelor's degree from an accredited college or university is preferred.
Deep functional and technical knowledge of data services, including integration with third‑party sources (SCCM, JAMF, SolarWinds), familiarity with cloud infrastructure (AWS, Azure, GCP).
Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance).
Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB.
Strong organizational skills and ability to work on multiple projects simultaneously.
Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG will not sponsor U.S. work visas for this opportunity.
Benefits KPMG offers a comprehensive, competitive benefits package designed to support your health and well‑being. This includes medical, dental, vision, disability, life insurance, 401(k) plans, personal well‑being benefits, personal time off, holidays, and a robust suite of benefits to help you make the best decisions for yourself, your family, and your lifestyle.
Referrals increase your chances of interviewing at KPMG US by 2x.
KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
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at
KPMG US
is a hybrid work opportunity within the Digital Nexus technology organization. KPMG is a trusted provider of audit, tax and advisory services and offers a culture that encourages individual development, inclusivity and innovation. If you are passionate about technology and have a strong background in ITOM, we invite you to join us.
Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services.
Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies.
Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting.
Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE).
Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation.
Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation.
Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations.
Bachelor's degree from an accredited college or university is preferred.
Deep functional and technical knowledge of data services, including integration with third‑party sources (SCCM, JAMF, SolarWinds), familiarity with cloud infrastructure (AWS, Azure, GCP).
Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance).
Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB.
Strong organizational skills and ability to work on multiple projects simultaneously.
Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG will not sponsor U.S. work visas for this opportunity.
Benefits KPMG offers a comprehensive, competitive benefits package designed to support your health and well‑being. This includes medical, dental, vision, disability, life insurance, 401(k) plans, personal well‑being benefits, personal time off, holidays, and a robust suite of benefits to help you make the best decisions for yourself, your family, and your lifestyle.
Referrals increase your chances of interviewing at KPMG US by 2x.
KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
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