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NAPA Auto Parts

Assistant Store Manager

NAPA Auto Parts, Marrero, Louisiana, us, 70073

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Overview Marrero, LA, USA • Full time

Assistant Store Manager position for NAPA, focusing on automotive or customer service expertise with wholesale and retail customers. Lead a team and drive NAPA to be a dominant parts supplier in the market.

Responsibilities

Provide a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

Provide daily leadership and create a culture of employee engagement

Partner with teammates to drive company owned store initiatives

Care about people and profit

Join a team with opportunities to learn and grow your career

Lead a successful team, support the store manager, and manage in a fast-paced retail store

Manage store operations to maximize sales, profits and customer service

Build, coach, train and engage crew to deliver superior customer care and business results

Inventory protection, asset management, operational and safety issues

Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas

Drive NAPA operational and marketing programs while pursuing continuous process improvement

Grow customer relationships, assist with sales/service questions, and ensure a positive experience in-store and on the phone

Qualifications

High school diploma or equivalent; technical or trade school courses or degree completion

Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive

Passion for delivering customer care and building long-term relationships

Ability to thrive in a fast-paced and complex environment

Knowledge of cataloging and/or inventory management systems

Ability to lift 60 lbs in some situations

Preferred: background in automotive industry, heavy equipment, farm, diesel, marine, or dealership

Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management

Customer-centric approach (external/internal)

ASE Certifications and NAPA Know How are a plus

Benefits / Why NAPA

Outstanding health benefits and 401K

Stable company with Fortune 200 recognition and a family feel

Company culture that works hard and takes care of employees

Opportunity for multiple career paths and ongoing development with leadership support

How to apply Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Vaccination Policy Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

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