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Rillet

Community Lead

Rillet, San Francisco, California, United States, 94199

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Rillet serves finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.

Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi‑entity consolidation, and a quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score. High‑growth AI customers like Windsurf, Postscript, and Finch love our ship velocity, because their financial stack needs to scale as quickly as they do.

This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI.

Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for.

Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest‑growing companies.

What You’ll Do

Manage and grow Rillet’s customer community (online and offline)

Own and manage our event calendar, planning dinners, unique events and conferences

Partner with Marketing, Customer Success, and Product to capture and share customer stories.

Create toolkits, resources, and communications that keep finance leaders engaged and supported.

Identify and nurture customer advocates who champion Rillet’s mission.

Who You Are

2–4 years of experience in community management, field marketing, or a related role.

Strong project manager who enjoys owning details and delivering programs end‑to‑end.

Excellent communicator with strong writing and relationship‑building skills.

Comfortable facilitating events and conversations — online or in person.

Curious and data‑aware: you measure what’s working and adapt quickly.

Self‑starter who thrives with ownership, but collaborates well across teams.

Excited by the opportunity to grow into a leadership role as the community scales.

Life At Rillet

Competitive Compensation: We’re backed by some of the best investors and excited to offer competitive compensation packages, including equity.

Benefits: Competitive healthcare and dental insurance options.

Growth Opportunity: We’re excited to build a team who strives for excellence with big ambitions who will grow in roles, responsibilities, and compensation as we do.

Time to Decompress: Flexible PTO with 9 company‑wide holidays.

Remote Friendly: We have offices in San Francisco, New York, and Barcelona. With team members working remotely from all over the world.

Team Building: In‑person opportunities that are designed to help team members foster collaboration and build community; our team has had offsites in New York, San Francisco, Toronto, Italy, France, and other international locations!

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