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Capital One

Distinguished Applied Researcher

Capital One, San Francisco, California, United States, 94199

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Distinguished Applied Researcher

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Overview At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world‑class applied science and engineering teams and continue our industry‑leading capabilities with breakthrough product experiences and scalable, high‑performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses.

Team Description The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business.

Role In this individual‑contributor (IC) role, you will drive strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well‑respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader, and represent Capital One in the research community.

Partner with a cross‑functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI‑powered products that change how customers interact with their money.

Leverage a broad stack of technologies—Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more—to reveal the insights hidden within huge volumes of numeric and textual data.

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Engage in high‑impact applied research to take the latest AI developments and push them into the next generation of customer experiences.

Flex your interpersonal skills to translate the complexity of your work into tangible business goals.

Ideal Candidate

You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers.

Innovative. You continually research and evaluate emerging technologies, staying current on published state‑of‑the‑art methods, technologies, and applications.

Creative. You thrive on bringing definition to big, undefined problems and are not afraid to share a new idea.

A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo, while being passionate about talent development for your own team and beyond.

Technical. You’re comfortable with open‑source languages and are passionate about developing further. You have hands‑on experience developing AI foundation models and solutions using open‑source tools and cloud computing platforms.

Has a deep understanding of the foundations of AI methodologies.

Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self‑supervised learning, robustness, explainability, RLHF.

Possesses an engineering mindset, demonstrated by a track record of delivering models at scale in terms of training data and inference volumes.

Experience in delivering libraries, platform‑level code or solution‑level code to existing products.

Proven track record of publishing first‑author papers or projects in machine learning.

Ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long‑running projects.

Key Responsibilities

Partner with a cross‑functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI‑powered platforms and solutions that change how customers interact with their money.

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Engage in high‑impact applied research to take the latest AI developments and push them into the next generation of customer experiences.

Leverage a broad stack of technologies—Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more—to reveal the insights hidden within huge volumes of numeric and textual data.

Flex your interpersonal skills to translate the complexity of your work into tangible business goals.

Basic Qualifications

PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research, or M.S. in the same fields plus 6 years of experience in Applied Research.

Preferred Qualifications

PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields.

LLM.

PhD focus on NLP or Masters with 10 years of industrial NLP research experience.

Core contributor to a team that has trained a large language model from scratch (10B+ parameters, 500B+ tokens) or through continued pre‑training, post‑training pipeline for alignment and reasoning, LLM optimizations, complex reasoning with multi‑agentic LLMs.

Numerous publications at ACL, NAACL and EMNLP, NeurIPS, ICML or ICLR on topics related to the pre‑training of large language models.

Has worked on an LLM (open source or commercial) that is currently available for use.

Demonstrated ability to guide the technical direction of a large‑scale model training team.

Experience with common training optimization frameworks (DeepSpeed, NeMo).

Experience contributing to the team that has trained a large language model from scratch, as described above.

Salary Sales Territory: $273,000 - $311,500, Cambridge, MA: $300,200 - $342,600, McLean, VA: $300,200 - $342,600, New York, NY: $327,600 - $373,800, San Francisco, CA: $327,600 - $373,800. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Equal Opportunity Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. We consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws. For accommodations, please contact RecruitingAccommodation@capitalone.com. All information will be kept confidential and used only as necessary.

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