American Cruise Lines
Join to apply for the
Excursions Director
role at
American Cruise Lines .
American Cruise Lines, the largest USA flagged cruise line, is looking to add Excursions Directors to our shipboard team for the 2026 season. The company operates within the United States and has more than 200 passenger vessels, creating a one‑of‑a‑kind small ship experience. With newly constructed vessels being added to our fleet, this is a great opportunity to join our shipboard management team.
The Excursions Director is responsible for engaging guests in each destination through a series of shoreside excursions, explorations, and adventures. You are accountable for all shore excursions and transfer operations, external vendor/operator communications, and brand ambassadorship & representation on excursions. This role has the highest level of guest interaction and can be demanding, with long hours. We seek an energetic, creative person with a collaborative team spirit and a passion for guest satisfaction.
Our company’s values are
Optimism, Commitment, Patriotism,
and
Merit.
We live these values daily and look for people who share them as we
Share America’s Story on the Finest American Ships.
Responsibilities
Arrange, confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
Be extraordinarily well‑versed in the cruising region, ports of call and excursions offered.
Accompany guests on daily excursions as a company representative and brand ambassador.
Coordinate, communicate and confirm all logistics with vendors, coach companies and ground operators to ensure timely and smooth service.
Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
Present a detailed Excursion Briefing to guests at the beginning of every cruise.
Communicate excursion changes to guests confidently.
Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
Manage launch boat operations with the Mate.
Coordinate weekly office inventory.
Coordinate the collection of arriving packages and confirm receipt with the Hotel Manager & Mate.
Purchase morning newspapers in port each day.
Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port‑specific materials of interest to guests.
Prepare folders and materials for turnaround day.
Inform crew members of daily excursion offerings.
Act as company representative at pre‑cruise hotels on turnaround day.
Meet with Cruise Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
Promote on‑board sales and brand loyalty program.
Communicate and report regularly to the Home Office regarding the status of the cruise, excursion counts, guest issues and recovery, and evaluations of all shore excursions.
Manage departmental administrative tasks.
Perform bartending duties as needed with other management personnel.
Attributes for Success
Ability to engage guests throughout each cruise.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all guest, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Qualifications
Bachelor’s Degree in hospitality, tourism, or event management is preferred.
Proficiency in Microsoft Office Suite applications.
Enthusiasm, confidence, and a can‑do attitude.
Strong public speaking skills.
Excellent time management and attention to detail.
Strong knowledge of U.S. Geography preferred.
Transportation Worker Identification Credential (TWIC).
Work Schedule
7 days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Accommodations and meals are provided onboard.
Perks
Benefits package including medical, dental, and matching 401(k).
Complimentary travel accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job sites across the nation*
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
#J-18808-Ljbffr
Excursions Director
role at
American Cruise Lines .
American Cruise Lines, the largest USA flagged cruise line, is looking to add Excursions Directors to our shipboard team for the 2026 season. The company operates within the United States and has more than 200 passenger vessels, creating a one‑of‑a‑kind small ship experience. With newly constructed vessels being added to our fleet, this is a great opportunity to join our shipboard management team.
The Excursions Director is responsible for engaging guests in each destination through a series of shoreside excursions, explorations, and adventures. You are accountable for all shore excursions and transfer operations, external vendor/operator communications, and brand ambassadorship & representation on excursions. This role has the highest level of guest interaction and can be demanding, with long hours. We seek an energetic, creative person with a collaborative team spirit and a passion for guest satisfaction.
Our company’s values are
Optimism, Commitment, Patriotism,
and
Merit.
We live these values daily and look for people who share them as we
Share America’s Story on the Finest American Ships.
Responsibilities
Arrange, confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
Be extraordinarily well‑versed in the cruising region, ports of call and excursions offered.
Accompany guests on daily excursions as a company representative and brand ambassador.
Coordinate, communicate and confirm all logistics with vendors, coach companies and ground operators to ensure timely and smooth service.
Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
Present a detailed Excursion Briefing to guests at the beginning of every cruise.
Communicate excursion changes to guests confidently.
Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
Manage launch boat operations with the Mate.
Coordinate weekly office inventory.
Coordinate the collection of arriving packages and confirm receipt with the Hotel Manager & Mate.
Purchase morning newspapers in port each day.
Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port‑specific materials of interest to guests.
Prepare folders and materials for turnaround day.
Inform crew members of daily excursion offerings.
Act as company representative at pre‑cruise hotels on turnaround day.
Meet with Cruise Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
Promote on‑board sales and brand loyalty program.
Communicate and report regularly to the Home Office regarding the status of the cruise, excursion counts, guest issues and recovery, and evaluations of all shore excursions.
Manage departmental administrative tasks.
Perform bartending duties as needed with other management personnel.
Attributes for Success
Ability to engage guests throughout each cruise.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all guest, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Qualifications
Bachelor’s Degree in hospitality, tourism, or event management is preferred.
Proficiency in Microsoft Office Suite applications.
Enthusiasm, confidence, and a can‑do attitude.
Strong public speaking skills.
Excellent time management and attention to detail.
Strong knowledge of U.S. Geography preferred.
Transportation Worker Identification Credential (TWIC).
Work Schedule
7 days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Accommodations and meals are provided onboard.
Perks
Benefits package including medical, dental, and matching 401(k).
Complimentary travel accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job sites across the nation*
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
#J-18808-Ljbffr