Decagon
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $190,000.00/yr - $250,000.00/yr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human‑like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.
About the Role Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI‑powered solutions in the enterprise space. This role sits at the intersection of pre‑sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value‑based solutioning and integration of Decagon’s AI‑native platform into complex customer ecosystems.
Qualifications
4-6 years of customer facing experience in a sales engineering (pre‑sales) role
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
Create and architect generative AI experiences for our customer’s end users
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
Communicate complex technical concepts clearly to diverse stakeholders, including C‑level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows
Even better if you
2+ years of AI sales engineering experience
Experience in a high‑growth startup environment
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industry: Software Development
Referrals increase your chances of interviewing at Decagon by 2x
Get notified about new Senior Solutions Engineer jobs in
San Francisco, CA .
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $190,000.00/yr - $250,000.00/yr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human‑like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.
About the Role Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI‑powered solutions in the enterprise space. This role sits at the intersection of pre‑sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value‑based solutioning and integration of Decagon’s AI‑native platform into complex customer ecosystems.
Qualifications
4-6 years of customer facing experience in a sales engineering (pre‑sales) role
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
Create and architect generative AI experiences for our customer’s end users
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
Communicate complex technical concepts clearly to diverse stakeholders, including C‑level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows
Even better if you
2+ years of AI sales engineering experience
Experience in a high‑growth startup environment
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industry: Software Development
Referrals increase your chances of interviewing at Decagon by 2x
Get notified about new Senior Solutions Engineer jobs in
San Francisco, CA .
#J-18808-Ljbffr