Shimadzu Scientific Instruments
Field Technical Support Scientist (Mass Spectrometry)
Shimadzu Scientific Instruments, Dallas, Texas, United States, 75215
Field Technical Support Scientist (Mass Spectrometry)
Join to apply for the
Field Technical Support Scientist (Mass Spectrometry)
role at
Shimadzu Scientific Instruments .
Established in 1975,
Shimadzu Scientific Instruments
is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimadzu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would you like to join a diverse team working with researchers, scientists and manufacturers to help better lives worldwide?
Location Dallas, TX
Salary $97,000 - $99,500 per year
Job Functions
Provide technical expertise during sales calls and product demonstrations.
Conduct training sessions for customers and regional personnel.
Run customer samples and develop application notes to showcase Shimadzu’s LC-MS capabilities.
Assist customers with adapting their analytical methodologies for our MS products.
Frequent travel to customer sites and regional offices (40%-60% overnight travel).
Support and collaborate with regional teams and assist with training new technical support specialists.
Education and Qualifications
Bachelor’s degree in Chemistry or a related field (MS or PhD preferred).
At least 1 year of laboratory experience with LC‑MS instrumentation.
Strong communication and problem‑solving skills, ability to interpret analytical data, and excellent customer relations.
Valid driver’s license and willingness to travel.
Compensation and Benefits This exempt, full‑time position comes with a competitive salary range of $97,000 to $99,500 annually, paid semi‑monthly. Eligible benefits include a 401K matching program and discretionary yearly contributions. In your first year, you will receive 10 paid vacation days, 8 paid personal days (or state sick leave in California/Puerto Rico), 8 scheduled holidays, and 3 floating holidays. After one year, you’ll have access to a generous short‑term disability program, with premiums fully covered by the company. Additional variable compensation includes an incentive plan based on performance goals, paid semi‑annually in April and October, along with a potential discretionary year‑end bonus. The offer also includes a company car and company phone, fully funded by the employer.
Benefits
Our Culture – A work environment that values diversity, inclusion & belonging.
Competitive Compensation – Day 1 Benefits & Competitive Salary.
Retirement Benefits – Matching 401K & Profit‑Sharing Program.
Professional Growth – Clear pathways for Career, Leadership and Personal Development.
Health Benefits – Flexible Spending/Health Savings Accounts.
Work‑Life Balance – Generous & Front‑Loaded Paid Time Off Plan.
Education – Tuition Assistance Program for both graduate and undergraduate levels.
Insurance Perks – Pet Insurance, identity theft protection, pre‑paid critical care and other benefits.
Work Flexibility – Business casual dress, casual Friday.
Employee Engagement – Employee Resource Groups.
Additional Compensation
Incentive and/or Commission Plan for Service, Technical Support, Marketing & Sales roles.
Cost‑of‑Living Adjustment (COLA) in Connecticut, Massachusetts, New Jersey, and California.
EEO Statement Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please
click here .
Qualifications – Detailed Required Technical Support Expertise Level: Expert.
Instrument‑ LCMS: Advanced.
Instrument‑ GCMS: Advanced.
Required Behaviours:
Functional Expert: Thought leader on subject.
Detail Oriented: Capable of carrying out a given task with all details necessary.
Innovative: Consistently introduces new ideas.
Team Player: Works well as a member of a group.
Thought Provoking: Capable of making others think deeply on a subject.
Education:
Required: Bachelor’s in Chemistry or related field.
Preferred: Master’s or better in Analytical Chemistry or related field.
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Field Technical Support Scientist (Mass Spectrometry)
role at
Shimadzu Scientific Instruments .
Established in 1975,
Shimadzu Scientific Instruments
is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimadzu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would you like to join a diverse team working with researchers, scientists and manufacturers to help better lives worldwide?
Location Dallas, TX
Salary $97,000 - $99,500 per year
Job Functions
Provide technical expertise during sales calls and product demonstrations.
Conduct training sessions for customers and regional personnel.
Run customer samples and develop application notes to showcase Shimadzu’s LC-MS capabilities.
Assist customers with adapting their analytical methodologies for our MS products.
Frequent travel to customer sites and regional offices (40%-60% overnight travel).
Support and collaborate with regional teams and assist with training new technical support specialists.
Education and Qualifications
Bachelor’s degree in Chemistry or a related field (MS or PhD preferred).
At least 1 year of laboratory experience with LC‑MS instrumentation.
Strong communication and problem‑solving skills, ability to interpret analytical data, and excellent customer relations.
Valid driver’s license and willingness to travel.
Compensation and Benefits This exempt, full‑time position comes with a competitive salary range of $97,000 to $99,500 annually, paid semi‑monthly. Eligible benefits include a 401K matching program and discretionary yearly contributions. In your first year, you will receive 10 paid vacation days, 8 paid personal days (or state sick leave in California/Puerto Rico), 8 scheduled holidays, and 3 floating holidays. After one year, you’ll have access to a generous short‑term disability program, with premiums fully covered by the company. Additional variable compensation includes an incentive plan based on performance goals, paid semi‑annually in April and October, along with a potential discretionary year‑end bonus. The offer also includes a company car and company phone, fully funded by the employer.
Benefits
Our Culture – A work environment that values diversity, inclusion & belonging.
Competitive Compensation – Day 1 Benefits & Competitive Salary.
Retirement Benefits – Matching 401K & Profit‑Sharing Program.
Professional Growth – Clear pathways for Career, Leadership and Personal Development.
Health Benefits – Flexible Spending/Health Savings Accounts.
Work‑Life Balance – Generous & Front‑Loaded Paid Time Off Plan.
Education – Tuition Assistance Program for both graduate and undergraduate levels.
Insurance Perks – Pet Insurance, identity theft protection, pre‑paid critical care and other benefits.
Work Flexibility – Business casual dress, casual Friday.
Employee Engagement – Employee Resource Groups.
Additional Compensation
Incentive and/or Commission Plan for Service, Technical Support, Marketing & Sales roles.
Cost‑of‑Living Adjustment (COLA) in Connecticut, Massachusetts, New Jersey, and California.
EEO Statement Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please
click here .
Qualifications – Detailed Required Technical Support Expertise Level: Expert.
Instrument‑ LCMS: Advanced.
Instrument‑ GCMS: Advanced.
Required Behaviours:
Functional Expert: Thought leader on subject.
Detail Oriented: Capable of carrying out a given task with all details necessary.
Innovative: Consistently introduces new ideas.
Team Player: Works well as a member of a group.
Thought Provoking: Capable of making others think deeply on a subject.
Education:
Required: Bachelor’s in Chemistry or related field.
Preferred: Master’s or better in Analytical Chemistry or related field.
#J-18808-Ljbffr