Boston Scientific
Overview
Additional Location(s):
N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. Here, you'll be supported in progressing - whatever your ambitions. About the role:
Join the Urology Complaint Investigation Site (CIS) team at Boston Scientific, where we monitor, identify, investigate, and escalate product performance signals for the Urology & Pelvic Health divisions. This is an exciting opportunity within the Post Market Organization, which is committed to transforming customer experiences into actionable insights that improve patient outcomes around the world. In this role, you will collaborate cross-divisionally and cross-functionally with teams such as Design Assurance, R&D, Supplier Engineering, and Manufacturing to gain a comprehensive understanding of product performance and drive improvements. This role follows a hybrid work model requiring employees to be in our Arden Hills office at least three days per week. Relocation assistance is not available for this position at this time. This is a defined term position expected to last 12-18 months. We value collaboration and synergy, and are committed to inclusivity and diversity in the workplace. Disclaimer:
This position may be subject to COVID-19 vaccination verification where required by law and healthcare credentialing requirements. Boston Scientific maintains a policy of equal opportunity and non-discrimination in all employment actions.
Your responsibilities
Working with the acquisition team to learn Axonics products and escalate issues through NCEP/CAPA processes as needed
Trending and escalating complaint signals in accordance with internal requirements
Collaborating with divisional partners to support complaint reduction and product improvement initiatives
Owning calibration and maintenance responsibilities for assigned test equipment
Providing technical guidance in identifying and resolving quality issues using engineering fundamentals and structured problem-solving tools
Increasing team utilization of investigative equipment for root cause analysis
Partnering with cross-functional teams to develop and implement efficient, compliant CIS process improvements
Supporting continuous improvement efforts across the local and global Post Market organizations
Fostering an inclusive and diverse work environment that enables all team members to contribute to their full potential
Demonstrating a strong commitment to patient safety and product quality by maintaining compliance with the Quality Policy and applicable quality procedures
Qualifications
Required:
Bachelor's degree in Engineering or a related scientific discipline
Required:
Exposure to quality, engineering, or technical work through internships, co-ops, academic projects, or early professional experience
Preferred qualifications
Strong verbal and written communication skills, both technical and interpersonal
Effective decision-making and negotiation skills, individually and in cross-functional teams
Experience managing multiple projects across various disciplines or departments
Exposure to electrical or sacral neuromodulation medical devices
Compensation and benefits Requisition ID:
612735
Salary range:
Minimum $58,200 – Maximum $110,500
The anticipated compensation and employee benefits offered by Boston Scientific vary by location and other factors. Compensation will be commensurate with experience and training. It is not typical to be hired at the bottom or top of the range.
Compensation for non-exempt (hourly), non-sales roles may include variable compensation (e.g., overtime and shift differential) and annual bonus target. For exempt, non-sales roles, variable compensation may include annual bonus target and long-term incentives, subject to plan eligibility and requirements.
Legal and compliance EEO statement:
Boston Scientific is an equal opportunity employer. Recruitment, hiring, assignment, promotion, and all personnel decisions are made without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, disability, or any other protected status.
Safety and policy notes:
Some US-based positions may require proof of COVID-19 vaccination status as a condition of employment. The company will comply with all applicable laws and healthcare credentialing requirements. This role is safety-sensitive and may be subject to prohibited substance testing in accordance with applicable law.
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Additional Location(s):
N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. Here, you'll be supported in progressing - whatever your ambitions. About the role:
Join the Urology Complaint Investigation Site (CIS) team at Boston Scientific, where we monitor, identify, investigate, and escalate product performance signals for the Urology & Pelvic Health divisions. This is an exciting opportunity within the Post Market Organization, which is committed to transforming customer experiences into actionable insights that improve patient outcomes around the world. In this role, you will collaborate cross-divisionally and cross-functionally with teams such as Design Assurance, R&D, Supplier Engineering, and Manufacturing to gain a comprehensive understanding of product performance and drive improvements. This role follows a hybrid work model requiring employees to be in our Arden Hills office at least three days per week. Relocation assistance is not available for this position at this time. This is a defined term position expected to last 12-18 months. We value collaboration and synergy, and are committed to inclusivity and diversity in the workplace. Disclaimer:
This position may be subject to COVID-19 vaccination verification where required by law and healthcare credentialing requirements. Boston Scientific maintains a policy of equal opportunity and non-discrimination in all employment actions.
Your responsibilities
Working with the acquisition team to learn Axonics products and escalate issues through NCEP/CAPA processes as needed
Trending and escalating complaint signals in accordance with internal requirements
Collaborating with divisional partners to support complaint reduction and product improvement initiatives
Owning calibration and maintenance responsibilities for assigned test equipment
Providing technical guidance in identifying and resolving quality issues using engineering fundamentals and structured problem-solving tools
Increasing team utilization of investigative equipment for root cause analysis
Partnering with cross-functional teams to develop and implement efficient, compliant CIS process improvements
Supporting continuous improvement efforts across the local and global Post Market organizations
Fostering an inclusive and diverse work environment that enables all team members to contribute to their full potential
Demonstrating a strong commitment to patient safety and product quality by maintaining compliance with the Quality Policy and applicable quality procedures
Qualifications
Required:
Bachelor's degree in Engineering or a related scientific discipline
Required:
Exposure to quality, engineering, or technical work through internships, co-ops, academic projects, or early professional experience
Preferred qualifications
Strong verbal and written communication skills, both technical and interpersonal
Effective decision-making and negotiation skills, individually and in cross-functional teams
Experience managing multiple projects across various disciplines or departments
Exposure to electrical or sacral neuromodulation medical devices
Compensation and benefits Requisition ID:
612735
Salary range:
Minimum $58,200 – Maximum $110,500
The anticipated compensation and employee benefits offered by Boston Scientific vary by location and other factors. Compensation will be commensurate with experience and training. It is not typical to be hired at the bottom or top of the range.
Compensation for non-exempt (hourly), non-sales roles may include variable compensation (e.g., overtime and shift differential) and annual bonus target. For exempt, non-sales roles, variable compensation may include annual bonus target and long-term incentives, subject to plan eligibility and requirements.
Legal and compliance EEO statement:
Boston Scientific is an equal opportunity employer. Recruitment, hiring, assignment, promotion, and all personnel decisions are made without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, disability, or any other protected status.
Safety and policy notes:
Some US-based positions may require proof of COVID-19 vaccination status as a condition of employment. The company will comply with all applicable laws and healthcare credentialing requirements. This role is safety-sensitive and may be subject to prohibited substance testing in accordance with applicable law.
#J-18808-Ljbffr