Destination Knot
Online Hotel and Resort Reservationist | Entry Level – Remote
Destination Knot, Boston, Massachusetts, us, 02298
Online Hotel and Resort Reservationist | Entry Level – Remote
This is an entry-level remote position with Destination Knot, a modern travel planning company focused on creating stress‑free hotel and resort getaways for clients. The role involves providing online hotel and resort reservation services to individual, family, and group travelers.
Base pay range $30,000.00/yr - $60,000.00/yr
Position Overview We’re looking for a highly motivated and customer‑focused Online Hotel and Resort Reservationist to join our team. No prior travel industry experience is required as training will be provided.
Key Responsibilities
Assist clients with booking hotels and resorts for personal and group travel.
Research and recommend accommodations based on client preferences.
Confirm reservations and provide clients with necessary booking details and documentation.
Handle questions, special requests, and reservation changes in a professional manner.
Learn to navigate booking platforms and supplier tools efficiently.
Provide outstanding customer service via phone, email, and messaging platforms.
Stay informed about destination trends, hotel features, and current travel promotions.
Qualifications
No prior travel industry experience required – training will be provided.
Strong communication and customer service skills.
Basic computer proficiency and willingness to learn booking systems.
High attention to detail and ability to stay organized.
Positive attitude, professionalism, and reliability.
Must be 18 years or older with access to a computer and stable internet connection.
Passion for travel and helping others.
What We Offer
Flexible, remote work opportunity.
Travel industry training and onboarding support.
Access to exclusive travel perks and hotel discounts.
Opportunities for growth and advancement.
Supportive team culture and ongoing mentorship.
Work Environment This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service.
#J-18808-Ljbffr
Base pay range $30,000.00/yr - $60,000.00/yr
Position Overview We’re looking for a highly motivated and customer‑focused Online Hotel and Resort Reservationist to join our team. No prior travel industry experience is required as training will be provided.
Key Responsibilities
Assist clients with booking hotels and resorts for personal and group travel.
Research and recommend accommodations based on client preferences.
Confirm reservations and provide clients with necessary booking details and documentation.
Handle questions, special requests, and reservation changes in a professional manner.
Learn to navigate booking platforms and supplier tools efficiently.
Provide outstanding customer service via phone, email, and messaging platforms.
Stay informed about destination trends, hotel features, and current travel promotions.
Qualifications
No prior travel industry experience required – training will be provided.
Strong communication and customer service skills.
Basic computer proficiency and willingness to learn booking systems.
High attention to detail and ability to stay organized.
Positive attitude, professionalism, and reliability.
Must be 18 years or older with access to a computer and stable internet connection.
Passion for travel and helping others.
What We Offer
Flexible, remote work opportunity.
Travel industry training and onboarding support.
Access to exclusive travel perks and hotel discounts.
Opportunities for growth and advancement.
Supportive team culture and ongoing mentorship.
Work Environment This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service.
#J-18808-Ljbffr