ATS Institute of Technology
Student Accounts Collections Specialist
ATS Institute of Technology, Chicago, Illinois, United States, 60290
Are you a skilled collections professional who thrives in a fast-paced, people-focused environment? At ATS Institute of Technology, we’re looking for a Student Accounts Collections Specialist to take ownership of student account management — from resolving past-due balances to setting up payment plans that help students stay enrolled and achieve their goals.
Key Responsibilities
Manage past-due student accounts through calls, emails, and reminders; maintain accurate documentation of all outreach.
Monitor account statuses, process payments, and establish payment plans to support financial accountability and student persistence.
Provide professional, compassionate service to students navigating tuition and billing questions.
Work with Admissions, Student Services, and other departments to ensure financial policies are applied consistently.
Utilize CRM/accounting software to track accounts, generate reports, and ensure compliance with institutional and federal guidelines.
Why You Should Join Us
Make an impact: Every account you manage directly contributes to a student's ability to stay enrolled and succeed.
Collections with purpose: Apply your collections skills in a mission-driven environment where you’re helping people, not just collecting payments.
Professional growth: Gain valuable higher education finance experience with opportunities to advance.
Supportive team culture: Work with colleagues who value professionalism, teamwork, and student success.
Requirements Education:
Associate's degree in Business, Accounting, Finance, or related field required.
Experience:
2+ years in collections, accounts receivable, or student accounts preferred.
Skills:
Strong communication and negotiation abilities.
Ability to manage sensitive financial matters with professionalism.
Detail-oriented with excellent organizational skills.
Proficiency in accounting software and CRM systems.
Problem-solving mindset with a focus on resolution and compliance.
Benefits
Comprehensive health coverage – medical, dental, and vision plans.
PTO & paid holidays – balance work and life with time to recharge.
Retirement savings – 401(k) with employer match.
Professional development – tuition reimbursement and training opportunities.
Mission-driven work – your efforts directly help students continue their path toward becoming healthcare professionals.
Seniority Level Mid-senior level
Employment Type Full-time
Job Function Finance
Industry IT Services and IT Consulting
Referrals increase your chances of interviewing at ATS Institute of Technology by 2x.
#J-18808-Ljbffr
Key Responsibilities
Manage past-due student accounts through calls, emails, and reminders; maintain accurate documentation of all outreach.
Monitor account statuses, process payments, and establish payment plans to support financial accountability and student persistence.
Provide professional, compassionate service to students navigating tuition and billing questions.
Work with Admissions, Student Services, and other departments to ensure financial policies are applied consistently.
Utilize CRM/accounting software to track accounts, generate reports, and ensure compliance with institutional and federal guidelines.
Why You Should Join Us
Make an impact: Every account you manage directly contributes to a student's ability to stay enrolled and succeed.
Collections with purpose: Apply your collections skills in a mission-driven environment where you’re helping people, not just collecting payments.
Professional growth: Gain valuable higher education finance experience with opportunities to advance.
Supportive team culture: Work with colleagues who value professionalism, teamwork, and student success.
Requirements Education:
Associate's degree in Business, Accounting, Finance, or related field required.
Experience:
2+ years in collections, accounts receivable, or student accounts preferred.
Skills:
Strong communication and negotiation abilities.
Ability to manage sensitive financial matters with professionalism.
Detail-oriented with excellent organizational skills.
Proficiency in accounting software and CRM systems.
Problem-solving mindset with a focus on resolution and compliance.
Benefits
Comprehensive health coverage – medical, dental, and vision plans.
PTO & paid holidays – balance work and life with time to recharge.
Retirement savings – 401(k) with employer match.
Professional development – tuition reimbursement and training opportunities.
Mission-driven work – your efforts directly help students continue their path toward becoming healthcare professionals.
Seniority Level Mid-senior level
Employment Type Full-time
Job Function Finance
Industry IT Services and IT Consulting
Referrals increase your chances of interviewing at ATS Institute of Technology by 2x.
#J-18808-Ljbffr