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Pinnacle Clinical Research

Clinical Research Coordinator

Pinnacle Clinical Research, Houston, Texas, United States, 77246

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Overview Come join our team and make a difference as we blaze the way into the future of medical discovery through world-class clinical research. At Pinnacle Clinical Research, we are committed to driving innovation and advancing medical knowledge. Through our rigorous research studies, we strive to unlock breakthroughs that have the potential to transform patient care and improve lives. We pride ourselves on conducting high quality research as a complement to the medical care that our volunteers receive from their routine care center. Be a part of the discovery!

Summary: PCR seeks a Clinical Research Coordinator who will be responsible for managing the day-to-day operations of assigned clinical trials, assisting in project planning, and ensuring that pre-established work scope, study protocol, and regulatory requirements are followed. They will attend meetings and events to promote studies, recruit, and screen study participants, as well as document and report on the daily operations of a study and participant status. This person must be able to understand clinical trial priorities and establish a workflow to complete all required activities in a timely manner. This position is responsible for a broad range of duties involving confidential information. The Clinical Research Coordinator I must be organized, excel at multi-tasking, detail-oriented, an excellent communicator, and be able to provide high quality patient care. This person will collaborate very closely with other members of the team, pharmaceutical sponsors, external vendors, and therefore must be highly collaborative, goal-oriented, flexible, and communicative. An ideal candidate will be responsive, thoughtful, empathetic, initiative-taking, a team-player, and manage multiple projects effectively and efficiently. This role reports directly to the Clinical Research Project Manager.

Duties and Responsibilities

Clinical Trial Execution: Exercise judgement within the allowable limits defined within clinical trial protocols, standard operating procedures, and the direction from the study investigator, Project Manager, and Director of Clinical Research Operations

Confidentiality and regulatory compliance: Always maintain subject and document confidentiality, understand, and comply with sponsor requirements and regulations including FDA, good clinical practices, ICH, HIPAA, IRBs, and institutional policies

Study assessments: Complete study-directed assessments with patients including informed consent, subject history, adverse events, Fibroscan, handling of study articles, appointment scheduling, records review, treatment coordination, vital signs, and health assessments

Documentation: Create and complete study-related documents and new study preparation

Liaison: Function as a liaison with pharmaceutical sponsors and external vendors

Study readiness: Prepare for monitor visits (onsite or remote) and audit inspections

Information requests: Respond to internal and external requests for information in a timely manner

Screening and recruitment: Perform subject screening and recruitment

Data management: Contribute to data management for research projects

Quality and patient care: Identify opportunities to improve patient care and satisfaction; conduct patient-facing encounters with compassion, empathy, and thoroughness

Eligibility review: Review medical records against inclusion/exclusion criteria to identify potential subjects

Subject qualification and monitoring: Ensure subject qualifies for study prior to each dose and remains present for post-dose monitoring

Adverse events: Obtain and document adverse event data on appropriate forms

Source data and queries: Ensure source documents are transcribed to the EDC platform per protocol and that EDC queries are answered timely

Communications: Interact with physicians, nurses, administration staff, sponsor representatives, central laboratory and imaging personnel, and clinical trial patients

Project coordination: Coordinate multiple projects with competing priorities and deadlines as dictated by protocol directives

Study-related meetings: Attend investigator meetings, site visits, initiation visits, and other study-related visits hosted by monitors or sponsor representatives as appropriate

Administration

Ensure that electronic case report forms are completed

Create memos, emails, and letters related to study activities

Create and maintain reports and/or spreadsheets as requested

Enter all patient data into the clinical trial management system in a timely manner

Maintain study documents and ensure electronic regulatory documents are saved and uploaded in the appropriate sections

Report safety information to all regulatory agencies

Understand regulatory and IRB requirements for studies

Perform quality checks on source documents specific to the study

Assist with CAPA (Corrective Action Preventive Action) processes as needed

Note: Duties, responsibilities, and activities may change, or new ones may be assigned at any time.

Education / Experience

High school diploma or GED required

Bachelor’s Degree in a scientific area preferred or equivalent combination of education, training, and experience, or internal promotion from Research Assistant role

Proficient in Microsoft Office and Clinical Research IO (CRIO) or equivalent CTMS

Strong knowledge of ICH/GCP guidelines

CITI training required and recertification every 3 years

Fibroscan training and certification (onboarding)

Basic Life Support (BLS) training (onboarding)

Excellent organizational skills and time management with attention to detail and ability to track multiple projects

Strong written and verbal communication skills

Knowledge of basic medical terminology

Integrity and alignment with PCR’s standards and mission

Compliance with company policies and ethics

Proficiency in Spanish and English preferred

Certificates and Licenses

Valid driver’s license and insurance

Knowledge, Skills, and Other Abilities

Effective communication with all levels of internal and external contacts

Ability to work independently and multi-task in a fast-paced team environment

Strong people skills and discretion with confidential information

Positive, friendly, and professional demeanor with patients

Ability to work independently and collaboratively

Ability to interpret clinical research protocols

Strong problem-solving and decision-making under pressure

Proactive issue identification and real-time resolution

Energetic self-starter, results-oriented in an entrepreneurial environment

Work Environment and Physical Demands

Office/laboratory and/or clinical environment

Exposure to biological fluids and/or bloodborne pathogens

Personal protective equipment required

Occasional domestic and/or international travel

Ability to stand or sit for 6-10 hours per day

Frequent mobility; occasional squatting, kneeling, or bending

Light to moderate lifting up to 20-50 lbs

Benefits

401k

Medical, dental, vision, disability, FSA, life insurance

3 weeks of paid time off

14 paid company holidays

Scrub uniform voucher (where applicable)

And more

Pinnacle Clinical Research is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, disability, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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