UpGuard
Hiring great people to help build the world's best Cyber Vendor Risk Management Platform.
Who are we?
UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.
At UpGuard, our Sales team has not only been pivotal in growing our business but, more importantly, showing the value of our product daily. We have a highly collaborative sales culture and take a consultative approach, focusing solely on what’s best for the customer. In 2024, our Sales team exceeded revenue targets, and we’re only just getting started! We’re on the lookout for high‑energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.
Why are we hiring for this role? We are looking to further expand our Sales Engineering function in the US, to support our growing sales team. As a Sales Engineer at UpGuard, you will be the central technical point of contact for customers progressing through our sales funnel. We’re looking for a driven individual who possesses an inquisitive mind and excellent technical knowledge. By joining the Sales Engineering team in the US, you'll have a critical role in enabling our Account Executives and ensuring our customers have a world‑class experience.
What will you accomplish?
Support prospects during trials/proof of concepts (POC) of the platform.
Identify prospect pain points and challenges during trials/POCs while also defining goals and influencing requirements.
Be the technical point of contact for any support queries during the trial process.
Assist with customer security assessments, RFPs, and business cases as required.
Work collaboratively with the team to improve the trial/POC experience by identifying key insights, trends, and areas of improvement and developing solutions to mitigate them.
Support customers in product activation during trials to provide an excellent experience that ultimately assists the sales team in closing new business.
What do we need from you?
At least 2-3 years of experience in a Sales Engineer, Solutions Consultant, or technical customer support role at a B2B SaaS company.
A solutions‑driven problem solver who is innately curious and seeks to understand WHY.
Proven ability to deliver product demonstrations and presentations to customers.
Excellent written and verbal communication—this is a customer‑facing role and you will be speaking directly to customers during the trial process.
A high degree of technical aptitude and an intrinsic willingness to learn.
Ability to give and receive feedback—collaborate cross‑functionally across the organization to drive process improvements.
What will give you an edge?
Information Technology or Software Engineering degree.
Experience or a keen interest in cybersecurity.
What's in it for you?
Monthly Lifestyle subsidy: use for financial, physical, and mental well‑being.
WFH set‑up allowance: help get the right environment to work in within your first 3 months at UpGuard.
$1,500 USD annual Learning & Development allowance: support your career development.
Generous Annual Leave/PTO allowances.
18 weeks paid Parental Leave.
Personal Leave allowance (includes sick & carer’s leave).
Fully remote working environment: no mandatory office attendance.
Top‑spec hardware: laptops provided for all team members.
Generative AI subsidy: paid subscriptions for AI tools.
UpGuard is a Certified Great Place to Work® in the US, Australia, UK, and India. 99% of team members agree that UpGuard is a great place to work.
As an Equal Employment Opportunity and affirmative action employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note that at this time we can only support hiring in the following US states:
CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC .
Before starting work with us, you will need to undertake a national police history check and reference checks. Also note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.
At UpGuard, our Sales team has not only been pivotal in growing our business but, more importantly, showing the value of our product daily. We have a highly collaborative sales culture and take a consultative approach, focusing solely on what’s best for the customer. In 2024, our Sales team exceeded revenue targets, and we’re only just getting started! We’re on the lookout for high‑energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.
Why are we hiring for this role? We are looking to further expand our Sales Engineering function in the US, to support our growing sales team. As a Sales Engineer at UpGuard, you will be the central technical point of contact for customers progressing through our sales funnel. We’re looking for a driven individual who possesses an inquisitive mind and excellent technical knowledge. By joining the Sales Engineering team in the US, you'll have a critical role in enabling our Account Executives and ensuring our customers have a world‑class experience.
What will you accomplish?
Support prospects during trials/proof of concepts (POC) of the platform.
Identify prospect pain points and challenges during trials/POCs while also defining goals and influencing requirements.
Be the technical point of contact for any support queries during the trial process.
Assist with customer security assessments, RFPs, and business cases as required.
Work collaboratively with the team to improve the trial/POC experience by identifying key insights, trends, and areas of improvement and developing solutions to mitigate them.
Support customers in product activation during trials to provide an excellent experience that ultimately assists the sales team in closing new business.
What do we need from you?
At least 2-3 years of experience in a Sales Engineer, Solutions Consultant, or technical customer support role at a B2B SaaS company.
A solutions‑driven problem solver who is innately curious and seeks to understand WHY.
Proven ability to deliver product demonstrations and presentations to customers.
Excellent written and verbal communication—this is a customer‑facing role and you will be speaking directly to customers during the trial process.
A high degree of technical aptitude and an intrinsic willingness to learn.
Ability to give and receive feedback—collaborate cross‑functionally across the organization to drive process improvements.
What will give you an edge?
Information Technology or Software Engineering degree.
Experience or a keen interest in cybersecurity.
What's in it for you?
Monthly Lifestyle subsidy: use for financial, physical, and mental well‑being.
WFH set‑up allowance: help get the right environment to work in within your first 3 months at UpGuard.
$1,500 USD annual Learning & Development allowance: support your career development.
Generous Annual Leave/PTO allowances.
18 weeks paid Parental Leave.
Personal Leave allowance (includes sick & carer’s leave).
Fully remote working environment: no mandatory office attendance.
Top‑spec hardware: laptops provided for all team members.
Generative AI subsidy: paid subscriptions for AI tools.
UpGuard is a Certified Great Place to Work® in the US, Australia, UK, and India. 99% of team members agree that UpGuard is a great place to work.
As an Equal Employment Opportunity and affirmative action employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note that at this time we can only support hiring in the following US states:
CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC .
Before starting work with us, you will need to undertake a national police history check and reference checks. Also note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr