HILL COUNTY
Overview
Breastfeeding Peer Counselor, Part-time 10 hours per week, Hill County Health Department/WIC Program. The role promotes and supports breastfeeding for mothers participating in the WIC Program. This position is dependent on grant funding. Responsibilities
Performs scheduling and call back functions. Maintains confidential case records and manages files. Processes letters, spreadsheets and outreach materials. Prepares and maintains confidential case records. Provides counseling on basic breastfeeding information and support, including the benefits of breastfeeding, overcoming barriers, and getting started; refers mothers to appropriate health care providers and WIC lactation consultant when appropriate. Participates in breastfeeding training/classes and develops a caseload by contacting pregnant and breastfeeding WIC clients; maintains records and reports. Maintains confidentiality, can work with varied socioeconomic and culturally diverse people, and conducts outreach in-office and remotely as assigned; uses a WIC-issued cellular phone and responds to calls within 12 hours; collaborates with the WIC Breastfeeding Coordinator to establish plans as needed. Supports promotion of breastfeeding through special projects and duties as assigned. Qualifications
Education: High School Diploma or GED required; knowledge of the WIC Program preferred. Knowledge: Basic knowledge of socioeconomic conditions in the community; office practices and business procedures; English, spelling and arithmetic; record keeping; computer programs (Windows applications, Word, Excel, PowerPoint). Skills: Basic assessment; use of a computer; maintaining records; preparing reports; communicating with the public. Abilities: Set priorities; organize; learn basic breastfeeding information; have good judgment; work effectively and compassionately with varied socioeconomic and culturally diverse families; follow safety precautions; travel as needed; maintain confidentiality; communicate effectively orally and in writing; follow verbal and written instructions; establish effective working relationships with fellow employees, supervisors, and the public. Education And Experience
The above knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to: High School Diploma or GED required. Has previous knowledge of or experience with the WIC Program. Job Performance Standards
Attends breastfeeding training classes to become a Breastfeeding Peer Counselor. Builds and maintains a caseload; visits with WIC pregnant women during clinic hours at defined points during pregnancy to promote breastfeeding and explain the Breastfeeding Peer Counselor Program. Participates in the WIC Breastfeeding classes by sharing breastfeeding experience and offering services as a Breastfeeding Peer Counselor. Develops and maintains a caseload of pregnant and breastfeeding WIC clients by making routine contacts and following established policies and procedures. Counsels women in the WIC clinic, during normal clinic hours, or by telephone/texting during or after clinic hours. This role works approximately 10 hours per week via a combination of in-office and remote work. Makes telephone contacts using the WIC-issued cellular phone; keeps the phone charged and uses it to provide WIC Breastfeeding Peer Counselor services. The WIC Peer Breastfeeding phone is open 24 hours a day, with the expectation of a 12-hour response time. When special circumstances arise, collaborates with the WIC Breastfeeding Coordinator to establish an alternative plan. Provides counseling on basic breastfeeding information and support, including benefits, overcoming barriers, and getting a good start; helps mothers prevent and handle common breastfeeding concerns. Refers mothers to the mother/infant health care provider and WIC lactation consultant when appropriate. Communicates and reports to the Breastfeeding Coordinator regarding caseload and client issues. Respects client confidentiality and documents all contacts with WIC clients according to established policies and procedures. Participates in breastfeeding conferences/workshops or other training to continue development of skills and knowledge. May assist WIC staff in promoting breastfeeding through special projects and duties as assigned. The statements in this description are not intended to be all-inclusive; they represent typical elements and criteria considered necessary to perform the job successfully.
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Breastfeeding Peer Counselor, Part-time 10 hours per week, Hill County Health Department/WIC Program. The role promotes and supports breastfeeding for mothers participating in the WIC Program. This position is dependent on grant funding. Responsibilities
Performs scheduling and call back functions. Maintains confidential case records and manages files. Processes letters, spreadsheets and outreach materials. Prepares and maintains confidential case records. Provides counseling on basic breastfeeding information and support, including the benefits of breastfeeding, overcoming barriers, and getting started; refers mothers to appropriate health care providers and WIC lactation consultant when appropriate. Participates in breastfeeding training/classes and develops a caseload by contacting pregnant and breastfeeding WIC clients; maintains records and reports. Maintains confidentiality, can work with varied socioeconomic and culturally diverse people, and conducts outreach in-office and remotely as assigned; uses a WIC-issued cellular phone and responds to calls within 12 hours; collaborates with the WIC Breastfeeding Coordinator to establish plans as needed. Supports promotion of breastfeeding through special projects and duties as assigned. Qualifications
Education: High School Diploma or GED required; knowledge of the WIC Program preferred. Knowledge: Basic knowledge of socioeconomic conditions in the community; office practices and business procedures; English, spelling and arithmetic; record keeping; computer programs (Windows applications, Word, Excel, PowerPoint). Skills: Basic assessment; use of a computer; maintaining records; preparing reports; communicating with the public. Abilities: Set priorities; organize; learn basic breastfeeding information; have good judgment; work effectively and compassionately with varied socioeconomic and culturally diverse families; follow safety precautions; travel as needed; maintain confidentiality; communicate effectively orally and in writing; follow verbal and written instructions; establish effective working relationships with fellow employees, supervisors, and the public. Education And Experience
The above knowledge, skills and abilities are typically acquired through a combination of education and experience equivalent to: High School Diploma or GED required. Has previous knowledge of or experience with the WIC Program. Job Performance Standards
Attends breastfeeding training classes to become a Breastfeeding Peer Counselor. Builds and maintains a caseload; visits with WIC pregnant women during clinic hours at defined points during pregnancy to promote breastfeeding and explain the Breastfeeding Peer Counselor Program. Participates in the WIC Breastfeeding classes by sharing breastfeeding experience and offering services as a Breastfeeding Peer Counselor. Develops and maintains a caseload of pregnant and breastfeeding WIC clients by making routine contacts and following established policies and procedures. Counsels women in the WIC clinic, during normal clinic hours, or by telephone/texting during or after clinic hours. This role works approximately 10 hours per week via a combination of in-office and remote work. Makes telephone contacts using the WIC-issued cellular phone; keeps the phone charged and uses it to provide WIC Breastfeeding Peer Counselor services. The WIC Peer Breastfeeding phone is open 24 hours a day, with the expectation of a 12-hour response time. When special circumstances arise, collaborates with the WIC Breastfeeding Coordinator to establish an alternative plan. Provides counseling on basic breastfeeding information and support, including benefits, overcoming barriers, and getting a good start; helps mothers prevent and handle common breastfeeding concerns. Refers mothers to the mother/infant health care provider and WIC lactation consultant when appropriate. Communicates and reports to the Breastfeeding Coordinator regarding caseload and client issues. Respects client confidentiality and documents all contacts with WIC clients according to established policies and procedures. Participates in breastfeeding conferences/workshops or other training to continue development of skills and knowledge. May assist WIC staff in promoting breastfeeding through special projects and duties as assigned. The statements in this description are not intended to be all-inclusive; they represent typical elements and criteria considered necessary to perform the job successfully.
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