PwC
Specialty/Competency:
Operations
Industry/Sector:
Insurance
Time Type:
Full time
Travel Requirements:
Up to 60%
A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.
Responsibilities
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team from working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub‑standard work or work that does not meet the firm’s/client’s expectations.
Use data and insights to inform conclusions and support decision‑making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm’s code of ethics and business conduct.
Supervise, develop, and coach teams to deliver exceptional work.
Manage client service accounts and drive project workstreams.
Analyse and solve complex problems to develop deliverables.
Operationalise business strategies for Insurance clients.
Transform operational chain functions through operational improvements.
Foster a culture of continuous improvement and innovation.
Maintain rigorous standards of integrity and authenticity in every client interaction.
Implement strategic planning and execution for client projects.
What You Must Have
Bachelor’s Degree
5 years of combined experience in Consulting and the Insurance industry
What Sets You Apart
Bachelor’s Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Finance, Management Information Systems, Organizational Management, Operations Management/Research preferred
Operationalising business strategies for Insurance clients
Transforming supply chain functions
Managing complex business initiatives
Building and maintaining client relationships
Delivering strategic and creative business results
Encouraging innovation and team development
Conducting quantitative and qualitative benchmarking
Developing Insurance thought leadership
The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus.
PwC offers a wide range of benefits, including medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Learn more about how we work: https://pwc.to/how-we-work
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; colour; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information; veteran, marital, or citizenship status; or any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for employment in accordance with these laws. At PwC, we recognise that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
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Operations
Industry/Sector:
Insurance
Time Type:
Full time
Travel Requirements:
Up to 60%
A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.
Responsibilities
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team from working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub‑standard work or work that does not meet the firm’s/client’s expectations.
Use data and insights to inform conclusions and support decision‑making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm’s code of ethics and business conduct.
Supervise, develop, and coach teams to deliver exceptional work.
Manage client service accounts and drive project workstreams.
Analyse and solve complex problems to develop deliverables.
Operationalise business strategies for Insurance clients.
Transform operational chain functions through operational improvements.
Foster a culture of continuous improvement and innovation.
Maintain rigorous standards of integrity and authenticity in every client interaction.
Implement strategic planning and execution for client projects.
What You Must Have
Bachelor’s Degree
5 years of combined experience in Consulting and the Insurance industry
What Sets You Apart
Bachelor’s Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Finance, Management Information Systems, Organizational Management, Operations Management/Research preferred
Operationalising business strategies for Insurance clients
Transforming supply chain functions
Managing complex business initiatives
Building and maintaining client relationships
Delivering strategic and creative business results
Encouraging innovation and team development
Conducting quantitative and qualitative benchmarking
Developing Insurance thought leadership
The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus.
PwC offers a wide range of benefits, including medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Learn more about how we work: https://pwc.to/how-we-work
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; colour; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information; veteran, marital, or citizenship status; or any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for employment in accordance with these laws. At PwC, we recognise that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
#J-18808-Ljbffr