Serval
Who We Are
At Serval, we’re building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230 bn company, by deploying AI agents to resolve IT issues instead of humans. Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows. Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions. Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group. Role Overview
As Serval’s first
Senior GTM Recruiter , you’ll build and own the recruiting strategy for our go-to-market teams — including Sales, Marketing, Customer Success, and Operations. You’ll design and execute high-impact hiring initiatives that help Serval scale from ~20 to 70 people while maintaining an exceptional talent bar. You’ll partner closely with the founders, GTM leadership, and hiring managers to define profiles, drive outbound sourcing, and create a world-class candidate experience. This role is ideal for someone who’s built GTM teams in fast-paced SaaS environments and thrives at the intersection of recruiting, storytelling, and strategy. What You’ll Do
Design & Execute GTM Hiring Strategy:
Build creative sourcing plans and run full-cycle recruiting across AE, CSM, Marketing, and GTM leadership roles.
Partner with Leadership:
Collaborate with founders and function heads to forecast headcount, define ideal candidate profiles, and prioritize hiring needs.
Own the Candidate Experience:
Deliver an exceptional experience from first touch to offer acceptance — especially for senior and high-impact roles.
Develop Scalable Recruiting Systems:
Build the processes, tools, and data tracking that make GTM hiring predictable and repeatable.
Drive Outbound Sourcing:
Build top-of-funnel pipelines through outreach, referrals, events, and competitor mapping.
Influence Employer Brand:
Partner with Marketing and Product teams to craft authentic messaging that attracts high-caliber GTM talent.
Track and Report Metrics:
Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality.
Collaborate Cross-Functionally:
Align with Engineering, Product, and Recruiting peers to ensure consistent bar-raising across the company.
What You’ll Need
5–8 years of recruiting experience , with at least 3 years focused on hiring GTM roles at a fast-paced SaaS or technology company.
Demonstrated success building
Sales and Marketing
teams in high-growth, outbound-driven environments.
Strong understanding of
SaaS GTM motions
(SMB, mid-market, enterprise) and sales org structures.
Proven ability to
source and close top-performing sellers and leaders
in competitive markets.
Data-driven mindset:
adept at using recruiting metrics to inform prioritization and process improvements.
Excellent communication and storytelling skills , with the ability to convey Serval’s mission and value proposition to candidates.
High agency and adaptability:
comfortable operating autonomously in a fast-moving, early-stage environment.
Based in or willing to work from our San Francisco HQ , 5 days/week.
Bonus Points
Experience as an early recruiter at a Series A–B startup.
Familiarity with GTM compensation structures and competitive landscape.
Strong network of sales and marketing professionals in the Bay Area.
What We Offer
Impact : Be the driving force behind growing our engineering team, shaping the success of our product and company.
Growth : Be a founding member of Serval’s recruiting function. Elevate your career in tandem with Serval’s rapid expansion.
Culture : Join a fast-paced team that values velocity, high performance, and fun.
Compensation : Competitive salary, equity, and a comprehensive benefits package.
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At Serval, we’re building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230 bn company, by deploying AI agents to resolve IT issues instead of humans. Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows. Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions. Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group. Role Overview
As Serval’s first
Senior GTM Recruiter , you’ll build and own the recruiting strategy for our go-to-market teams — including Sales, Marketing, Customer Success, and Operations. You’ll design and execute high-impact hiring initiatives that help Serval scale from ~20 to 70 people while maintaining an exceptional talent bar. You’ll partner closely with the founders, GTM leadership, and hiring managers to define profiles, drive outbound sourcing, and create a world-class candidate experience. This role is ideal for someone who’s built GTM teams in fast-paced SaaS environments and thrives at the intersection of recruiting, storytelling, and strategy. What You’ll Do
Design & Execute GTM Hiring Strategy:
Build creative sourcing plans and run full-cycle recruiting across AE, CSM, Marketing, and GTM leadership roles.
Partner with Leadership:
Collaborate with founders and function heads to forecast headcount, define ideal candidate profiles, and prioritize hiring needs.
Own the Candidate Experience:
Deliver an exceptional experience from first touch to offer acceptance — especially for senior and high-impact roles.
Develop Scalable Recruiting Systems:
Build the processes, tools, and data tracking that make GTM hiring predictable and repeatable.
Drive Outbound Sourcing:
Build top-of-funnel pipelines through outreach, referrals, events, and competitor mapping.
Influence Employer Brand:
Partner with Marketing and Product teams to craft authentic messaging that attracts high-caliber GTM talent.
Track and Report Metrics:
Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality.
Collaborate Cross-Functionally:
Align with Engineering, Product, and Recruiting peers to ensure consistent bar-raising across the company.
What You’ll Need
5–8 years of recruiting experience , with at least 3 years focused on hiring GTM roles at a fast-paced SaaS or technology company.
Demonstrated success building
Sales and Marketing
teams in high-growth, outbound-driven environments.
Strong understanding of
SaaS GTM motions
(SMB, mid-market, enterprise) and sales org structures.
Proven ability to
source and close top-performing sellers and leaders
in competitive markets.
Data-driven mindset:
adept at using recruiting metrics to inform prioritization and process improvements.
Excellent communication and storytelling skills , with the ability to convey Serval’s mission and value proposition to candidates.
High agency and adaptability:
comfortable operating autonomously in a fast-moving, early-stage environment.
Based in or willing to work from our San Francisco HQ , 5 days/week.
Bonus Points
Experience as an early recruiter at a Series A–B startup.
Familiarity with GTM compensation structures and competitive landscape.
Strong network of sales and marketing professionals in the Bay Area.
What We Offer
Impact : Be the driving force behind growing our engineering team, shaping the success of our product and company.
Growth : Be a founding member of Serval’s recruiting function. Elevate your career in tandem with Serval’s rapid expansion.
Culture : Join a fast-paced team that values velocity, high performance, and fun.
Compensation : Competitive salary, equity, and a comprehensive benefits package.
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