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salesforce.com, inc.

Enterprise Account Executive, Agentforce

salesforce.com, inc., San Francisco, California, United States, 94199

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Overview Salesforce is seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships while applying innovative technology to redefine customer engagement. Salesforce Agentforce, our flagship innovation, harnesses real-time data analytics and AI to redefine Customer 360, enabling scalable, high-impact customer interactions. We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges, ultimately showcasing how Agentforce is the solution for their most critical business goals.

What you'll be doing

Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.

Collaborate and work closely with Salesforce Sales teams to find opportunities to drive Agentforce growth at current and new customers.

Use your extensive knowledge of Salesforce, particularly Agentforce, to articulate to customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture.

Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce's capabilities can deliver impact at scale.

Source and qualify Agentforce opportunities that fit our ideal customer profile.

Demonstrate adeptness at leading comprehensive discovery conversations, uncovering prospective customers' critical business needs and resolving if and how Agentforce can be a solution.

Conduct in-depth discovery sessions to assess clients' sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution.

Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners.

Collaborate across cross-functional teams to present a unified Salesforce experience throughout the sales process.

Highlight how our solutions align with clients' long-term strategic objectives.

Apply your ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers.

What you should have

10+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales.

Deep understanding of AI and machine learning concepts, understanding the agent platform, configuring and setting up agents, integrating with existing flows, automation, API connections, etc.

Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e., Sales, Services, Marketing, Data Cloud).

Sophisticated intuition for business and ability to conduct technical in-depth discovery mapping client needs to Salesforce's platform and Agentforce capabilities.

Strong technical selling skills including the ability to explain AI models and solutions to non-technical clients and how AI capabilities translate to business outcomes.

A proven track record of consistently surpassing sales targets within a technical sales environment.

Outstanding communication and negotiation skills.

A Bachelor's degree or equivalent experience with extensive background in technology sales.

Skill-Set/Technologies Skill-Set/Technologies:

Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.

Characteristics

This role requires an outstanding blend of technical depth, sales competence, and the ability to articulate complex AI-driven solutions to a mix of customers.

Results-oriented: ability to exceed sales goals.

Business-focused outlook: translates technical solutions into palpable business value.

Relationship-building: establishes enduring client connections rooted in sales expertise.

Curiosity about problem-solving: devises innovative solutions to address sophisticated client challenges.

Technical Skills: ability to understand sophisticated technical solutions and clearly articulate business value.

Creativity, agility, and a practical, hands-on approach to work.

Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future and redefine what's possible for yourself, for AI, and the world.

Accommodations If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Salesforce believes in equality for all and is committed to maintaining an inclusive workplace free from discrimination. Know your rights: workplace discrimination is illegal. All employment decisions are based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other protected classifications. This policy applies to recruiting, hiring, job assignment, compensation, promotion, and all other terms and conditions of employment.

In the United States, compensation offered will be determined by factors such as location, job level, knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits including time off, medical/dental/vision coverage, mental health support, parental leave, life and disability insurance, 401(k), and employee stock purchase program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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