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Ann & Robert H. Lurie Children's Hospital of Chicago

Equipment Services Associate

Ann & Robert H. Lurie Children's Hospital of Chicago, Chicago, Illinois, United States, 60290

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Equipment Services Associate

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Ann & Robert H. Lurie Children's Hospital of Chicago .

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description Performs the daily equipment services work delivering clean supply, inventory management, and distribution of medical equipment, beds, toys, cleaning supplies for soiled rooms, etc. to various inpatient care and emergency department areas. Because of the high visibility, customer service and sanitization are critical to meet the customers’ requirements and maintain proper infectious control standards within the hospital. The employee is personally accountable and can work in self-managed teams by adhering to the hospital and departmental policies. The position is expected to be capable of utilizing various technology applications/software, providing first-step resolution to open issues, elevating opportunities for improvement to a supervisor, working within a team environment, and having excellent communication skills.

Essential Job Duties

Distribute and manage equipment and bed for all inpatient areas and partner with the emergency department and surgical areas for optimal patient care.

Cleans all patient care medical equipment in the soiled utility.

Maintain a daily and monthly equipment log for infection control and activity.

Maintain proper inventory stock levels of all medical equipment, cables, pumps, beds, etc.

Perform floor sweeps to manage excess equipment and beds for the purpose of redistributions based on inventory stock level, acuity, and census.

Set up equipment for Nursing and other Clinical Education as needed.

Bring broken medical equipment to Healthcare Technology Management (HTM) and/or Bed Storage for repairs.

Retrieve repaired equipment from HTM and/or Bed Storage.

Order bed/equipment rentals per specific patient requirements when requested by clinical staff.

Collect recyclable/disposable supplies and distribute to the appropriate department.

Distribute equipment/supplies to other floors during tube system downtime or to floors without tube access.

Respond to customer service requests in a timely and expedited fashion.

Alert supervisor/team lead when a customer service request is unable to be fulfilled, or customer is unhappy.

Communicate with supervisor regularly regarding problems and all major activities.

Maintain order and cleanliness in the areas worked and the areas serviced.

Observe and enforce departmental and general hospital policies and procedures, particularly relating to the practice of safety and security measures.

Conduct and/or attend in-service training programs as directed by supervisor.

Knowledge of proper lifting techniques and safe use of materials handling equipment, both manual and powered is required.

Perform job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co‑workers, and others.

Knowledge, Skills and Abilities

High School Degree or equivalent required.

Good oral and written communication skills.

Ability to work independently.

Ability to organize and prioritize daily tasks.

Excellent customer service skills.

Ability to handle multiple requests and work in a stressful environment.

Ability to work as part of a team.

Ability to perform data entry and comfortable utilizing technology.

Education High School Diploma/GED (Required)

Pay Range $19.50-$30.23 Hourly

Benefits

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Voluntary Benefits

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

We embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org

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