Novartis
Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky/Indiana
Novartis, Indianapolis, Indiana, us, 46262
Overview
Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky/Indiana - Remote Join to apply for the Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky/Indiana - Remote role at
Novartis . Summary: Location is remote & field-based, covering Louisville, KY and Indianapolis, IN. The associate must reside within the territory or within a reasonable daily commuting distance of 60 miles from the territory border. The role involves proactive education to defined accounts on access and reimbursement topics, collaboration across cross-functional teams, and leadership in payer policy and account workflows related to Novartis medicines. Major accountabilities
Interact with large, complex accounts to support patient access within their aligned therapeutic area products; provide face-to-face education on programs to providers and staff to support integration of products into office processes and workflows. Address customer questions on NPC policies related to ordering, payment, inventory, and product returns & replacement in offices. Collaborate with therapeutic area offices (executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) to support patient access to products. Analyze problems and offer solutions; support questions on patient reimbursement and third-party payer issues at the provider level; identify reimbursement trends locally, regionally, and nationally, and partner internally/externally to support patient access. Pull-through on local coverage decisions to enable meaningful patient access; proactively communicate policy changes or issues that could affect other departments. Inform customers about NVS-sponsored patient support programs (e.g., Co-pay) to help patients start and stay on therapy. Maintain expertise in regional/local access landscape and act as the reimbursement expert for aligned products as needed. Interface with Patient Support Center (hub) and Access & Reimbursement Managers on patient case management matters, including case tracking, issue resolution, and staff education. Collaborate with cross-functional NPC colleagues to share insights on customer needs and barriers related to access and reimbursement. Maintain understanding of NPC policies and ensure compliance with HIPAA and internal guidelines; handle patient identifiable information appropriately. Identify and report adverse events via established Novartis systems as applicable. Qualifications
Education: Bachelor’s Degree required; Business and/or biological science education preferred; Advanced degree preferred. Experience: 5+ years in pharmaceuticals/biotech in Patient Services, Market Access, Sales, and/or account management; at least 2 years in a Patient Services practice support role for a specialty product; experience with highly complex practices or health systems to establish access and acquisition pathways; strategic account management experience with proactive access hurdle anticipation; deep expertise in manufacturer-sponsored patient support programs; experience with specialty products via Specialty Pharmacy networks; knowledge of reimbursement pathways (specialty pharmacy, retail); strong understanding of Commercial payers, Medicare plans and state Medicaid in the geographic region; ability to travel up to 50% depending on geography. Other: Must live within assigned territory; driving is an essential function with a fully valid and unrestricted driver’s license; the company provides reasonable accommodations where applicable without eliminating the essential function of driving. Compensation & Benefits
The pay range at commencement is expected to be between $160,300.00 and $297,700.00/year. Salary ranges may be adjusted during the period 1/1/25 through 12/31/25. Final pay determinations depend on factors including geography, experience, and abilities. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and a range of benefits (medical, retirement plans, PTO, etc.). At-hire status is at-will; the Company reserves the right to modify compensation for performance, department, or market factors. Field Roles With a Dedicated Training Period: Training is required and will be completed within eight (8) hours per day and forty (40) hours per week. Accessibility & Equal Opportunity
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation for any part of the application process or to perform essential functions, please email [email protected] or call +1(877)395-2339 and include the job requisition number. Other notes
Why Novartis: Our culture centers on collaboration and patient impact. Visit https://www.novartis.com/about/strategy/people-and-culture for more information.
#J-18808-Ljbffr
Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky/Indiana - Remote Join to apply for the Associate Director, Access & Reimbursement (ADAR) - NPS - MS - Kentucky/Indiana - Remote role at
Novartis . Summary: Location is remote & field-based, covering Louisville, KY and Indianapolis, IN. The associate must reside within the territory or within a reasonable daily commuting distance of 60 miles from the territory border. The role involves proactive education to defined accounts on access and reimbursement topics, collaboration across cross-functional teams, and leadership in payer policy and account workflows related to Novartis medicines. Major accountabilities
Interact with large, complex accounts to support patient access within their aligned therapeutic area products; provide face-to-face education on programs to providers and staff to support integration of products into office processes and workflows. Address customer questions on NPC policies related to ordering, payment, inventory, and product returns & replacement in offices. Collaborate with therapeutic area offices (executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) to support patient access to products. Analyze problems and offer solutions; support questions on patient reimbursement and third-party payer issues at the provider level; identify reimbursement trends locally, regionally, and nationally, and partner internally/externally to support patient access. Pull-through on local coverage decisions to enable meaningful patient access; proactively communicate policy changes or issues that could affect other departments. Inform customers about NVS-sponsored patient support programs (e.g., Co-pay) to help patients start and stay on therapy. Maintain expertise in regional/local access landscape and act as the reimbursement expert for aligned products as needed. Interface with Patient Support Center (hub) and Access & Reimbursement Managers on patient case management matters, including case tracking, issue resolution, and staff education. Collaborate with cross-functional NPC colleagues to share insights on customer needs and barriers related to access and reimbursement. Maintain understanding of NPC policies and ensure compliance with HIPAA and internal guidelines; handle patient identifiable information appropriately. Identify and report adverse events via established Novartis systems as applicable. Qualifications
Education: Bachelor’s Degree required; Business and/or biological science education preferred; Advanced degree preferred. Experience: 5+ years in pharmaceuticals/biotech in Patient Services, Market Access, Sales, and/or account management; at least 2 years in a Patient Services practice support role for a specialty product; experience with highly complex practices or health systems to establish access and acquisition pathways; strategic account management experience with proactive access hurdle anticipation; deep expertise in manufacturer-sponsored patient support programs; experience with specialty products via Specialty Pharmacy networks; knowledge of reimbursement pathways (specialty pharmacy, retail); strong understanding of Commercial payers, Medicare plans and state Medicaid in the geographic region; ability to travel up to 50% depending on geography. Other: Must live within assigned territory; driving is an essential function with a fully valid and unrestricted driver’s license; the company provides reasonable accommodations where applicable without eliminating the essential function of driving. Compensation & Benefits
The pay range at commencement is expected to be between $160,300.00 and $297,700.00/year. Salary ranges may be adjusted during the period 1/1/25 through 12/31/25. Final pay determinations depend on factors including geography, experience, and abilities. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and a range of benefits (medical, retirement plans, PTO, etc.). At-hire status is at-will; the Company reserves the right to modify compensation for performance, department, or market factors. Field Roles With a Dedicated Training Period: Training is required and will be completed within eight (8) hours per day and forty (40) hours per week. Accessibility & Equal Opportunity
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation for any part of the application process or to perform essential functions, please email [email protected] or call +1(877)395-2339 and include the job requisition number. Other notes
Why Novartis: Our culture centers on collaboration and patient impact. Visit https://www.novartis.com/about/strategy/people-and-culture for more information.
#J-18808-Ljbffr