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American University

Research Assistant (Student) (FWS)

American University, Washington, District of Columbia, us, 20022

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This position is available only to enrolled American University students.

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Department

College of Arts & Sciences

Time Type

Part time

FLSA Status

Non-Exempt

Job Description

The CAS Information Technology department is seeking a Research Assistant with an active and current Federal Work Study (FWS) award.

Essential Functions

Assisting the team with organizational duties including but not limited to data, record, email and calendar management.

Assisting with updating computer workstations in CAS teaching labs.

Troubleshooting computer and software issues for staff and faculty.

Maintaining organizational operations in conjunction with the various teams.

Interacting with staff and faculty on a regular basis to complete projects.

Completing other duties and tasks as they arise.

Provide technical support for faculty, resolving issues across various systems, and reducing downtime.

Manage user accounts and permissions, ensuring proper access and system functionality while maintaining security standards.

Diagnose and repair hardware and software issues, including system updates and configurations, improving overall system performance and user satisfaction.

Operating System imaging and cloning.

Position Type / Expected Hours Of Work

Student.

Federal Work Study.

Part-time.

10 hours per week.

Salary Range

$17.95 per hour.

Other Details

This position is available only to enrolled American University students.

Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American University is an E-Verify employer.

Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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