Rothy's
Seasonal Retail Ambassador - University Town Center
Rothy's, San Diego, California, United States, 92189
Seasonal Retail Ambassador - University Town Center
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Seasonal Retail Ambassador - University Town Center
role at
Rothy's .
San Diego, CA - University Town Center
At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single‑use plastic bottles and 715,000 pounds of ocean‑bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort.
Our Retail team interacts with customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out‑of‑this‑world customer service skills.
Looking for an opportunity to thrive at a thoughtful, sustainable start‑up? We’re looking for a Retail Ambassador to live and breathe Rothy’s culture and act as a proud brand ambassador at each customer touch point.
Employment timeline: 90 days.
What You’ll Do
Provide an unparalleled customer experience for every Rothy’s customer
Own all day‑to‑day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert‑level understanding of our products and processes including our tools and systems
Elevate customer feedback and identify and elevate opportunities for improvement
Create loyalty by connecting customers with our brand and our community
You Have
1‑3 years of retail or customer‑oriented experience preferred
Excellent people skills—you are approachable, engaging and friendly
Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
Ability to foster connections with our customers both in our store and within our community
Actively contribute towards meeting and exceeding the team’s sales goals
Availability to work weekends, evenings and holidays, minimum 16 hours a week and will help to ensure the store maintains established Hours of Operation to meet customer expectations
Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds
You Are
Passionate about our brand story and product
Unflappable. Has the ability to quickly problem solve for all potential customers
Self‑motivated with a desire to go above and beyond to establish Rothy’s as a leader in customer experience
18 years of age or older
Pay Range $18.00 - $19.00 per hour
Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.
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Seasonal Retail Ambassador - University Town Center
role at
Rothy's .
San Diego, CA - University Town Center
At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single‑use plastic bottles and 715,000 pounds of ocean‑bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort.
Our Retail team interacts with customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out‑of‑this‑world customer service skills.
Looking for an opportunity to thrive at a thoughtful, sustainable start‑up? We’re looking for a Retail Ambassador to live and breathe Rothy’s culture and act as a proud brand ambassador at each customer touch point.
Employment timeline: 90 days.
What You’ll Do
Provide an unparalleled customer experience for every Rothy’s customer
Own all day‑to‑day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert‑level understanding of our products and processes including our tools and systems
Elevate customer feedback and identify and elevate opportunities for improvement
Create loyalty by connecting customers with our brand and our community
You Have
1‑3 years of retail or customer‑oriented experience preferred
Excellent people skills—you are approachable, engaging and friendly
Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
Ability to foster connections with our customers both in our store and within our community
Actively contribute towards meeting and exceeding the team’s sales goals
Availability to work weekends, evenings and holidays, minimum 16 hours a week and will help to ensure the store maintains established Hours of Operation to meet customer expectations
Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds
You Are
Passionate about our brand story and product
Unflappable. Has the ability to quickly problem solve for all potential customers
Self‑motivated with a desire to go above and beyond to establish Rothy’s as a leader in customer experience
18 years of age or older
Pay Range $18.00 - $19.00 per hour
Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.
#J-18808-Ljbffr