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Edwards Lifesciences

Senior Quality Compliance Specialist - MDR Reporting

Edwards Lifesciences, Chicago, Illinois, United States

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Overview Employer Industry: Medical Device Manufacturing

Why consider this job opportunity:

Salary up to $113,000 for highly experienced candidates

Opportunity for career advancement and growth within the organization

Work remotely anywhere within the U.S.

Competitive salary and performance-based incentives

Comprehensive benefits programs to support employees and their families

Chance to impact patient care through innovative technology

Responsibilities

Assess and evaluate global complaint information, conducting further investigations as necessary

Prepare and submit Medical Device Reporting (MDR) reports to the FDA

Lead projects to enhance processes and resolve issues related to complaint handling

Manage customer relationships during complaint investigations and resolutions

Summarize findings from investigations, including product analysis and relevant documentation

Qualifications

Bachelor’s degree plus five (5) years of experience in complaint handling and evaluating complaints for MDR

Experience in the medical device, healthcare, or related industry, specifically with cardiovascular or surgical products

Strong knowledge of 21 CFR 820 & 803 regulations

Excellent written and verbal communication skills

Proven problem-solving and investigative skills

Preferred Qualifications

Experience submitting Medical Device Reports

Proficient knowledge of medical terminology and human anatomy

Familiarity with Good Documentation Practices (GDP) related to complaint filing

Expertise in MS Office Suite and general office machinery operation

Understanding of company policies relevant to quality compliance

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