University of Massachusetts Amherst
Assistant Bakeshop Manager & Pastry Chef
University of Massachusetts Amherst, Amherst, Massachusetts, us, 01002
Assistant Bakeshop Manager & Pastry Chef
Job Summary
Supervises the production, quality control and delivery of all baked goods for the Auxiliary Enterprises department. Collaborates closely with the Executive Pastry Chef in both execution and creative development of baked goods. Responsible for supervising and developing staff and students, managing bakeshop operations, and ensuring adherence to university policies, quality standards, and operational goals. Acts as Bakeshop manager in the absence of the Director of Bakeshop Operations/Executive Pastry Chef.
Essential Functions
Supervises and assists in the production of baked goods and desserts ensuring quality standards are met or exceeded.
Evaluates the quality of food materials received and end products delivered. Researches new specialties and local ingredients.
Conducts and participates in planning meetings with management and staff to review production schedules, staffing needs, menus, and service strategies. Develops and implements production standards, procedures, merchandising strategies, and recipes to optimize quality, efficiency, and creativity.
Collaborates with the Executive Pastry Chef in artistic and creative development, contributing original recipes, specialty items, and menu innovation. Designs and implements procedures to minimize production costs.
Ensures storage of leftover products is done in accordance with policies and procedures.
Trains and directs employees on proper baking techniques, food safety standards, and quality control.
Hires and supervises staff and students when applicable.
Organizes and maintains the daily production schedule to ensure optimized staff potential.
Maintains accurate records of production, material usage, inventories, and labor hours.
Collaborates with Executive Pastry Chef regarding staffing, payroll, employee relations, and other matters.
Ensures compliance with university policies, procedures, and collective bargaining agreements.
Manages safety and sanitation programs. Supervises overall cleaning of all Bakeshop equipment and ensures sanitation requirements are met.
Participates in Dining Services management meetings as needed and represents AE and the university in matters related to the Bakery at conferences, seminars, and special events.
Identifies opportunities for revenue growth and works collaboratively with Auxiliary Enterprises leadership to achieve financial goals.
Other Functions
Performs other duties as assigned.
Minimum Qualifications
Associate’s degree in a related field and five years of relevant experience including high-volume pastry/bakery operations, high‑end dessert production in catering or hotel operations.
Five years of supervisory experience in a food service operation.
Knowledge of the standard methods and techniques used in preparation and serving of food and beverage in a high-volume setting.
Knowledge of the proper quality, appearance, and condition of foods.
Ability to judge the proper quality, appearance, and condition of goods by sensory observation.
Strong communication and interpersonal skills.
Strong organizational skills with demonstrated ability to multi‑task and maintain accurate records.
Ability to work varied shifts and/or irregular hours (i.e., weekends, holidays, nights).
Basic computer literacy with the ability to use Microsoft Office, PeopleSoft, Kronos and other enterprise software.
Preferred Qualifications
ServSafe certification preferred or willingness to attend the course.
Physical Demands and Working Conditions
Requires the ability to balance, carry, push, pull, stand, bend, reach, sit, twist, lift and perform repetitive movements.
Must be able to consistently carry a minimum of 25 lbs and a maximum of 50 lbs.
Ability to stand for prolonged periods of time.
Additional Details
This position is designated as essential personnel.
Work Schedule
Varies based on department needs; may include weekends, evenings, and holidays.
37.5 hours per week.
52 weeks.
Salary Information Level 27 PSU Hiring Ranges
Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti‑discrimination laws.
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Essential Functions
Supervises and assists in the production of baked goods and desserts ensuring quality standards are met or exceeded.
Evaluates the quality of food materials received and end products delivered. Researches new specialties and local ingredients.
Conducts and participates in planning meetings with management and staff to review production schedules, staffing needs, menus, and service strategies. Develops and implements production standards, procedures, merchandising strategies, and recipes to optimize quality, efficiency, and creativity.
Collaborates with the Executive Pastry Chef in artistic and creative development, contributing original recipes, specialty items, and menu innovation. Designs and implements procedures to minimize production costs.
Ensures storage of leftover products is done in accordance with policies and procedures.
Trains and directs employees on proper baking techniques, food safety standards, and quality control.
Hires and supervises staff and students when applicable.
Organizes and maintains the daily production schedule to ensure optimized staff potential.
Maintains accurate records of production, material usage, inventories, and labor hours.
Collaborates with Executive Pastry Chef regarding staffing, payroll, employee relations, and other matters.
Ensures compliance with university policies, procedures, and collective bargaining agreements.
Manages safety and sanitation programs. Supervises overall cleaning of all Bakeshop equipment and ensures sanitation requirements are met.
Participates in Dining Services management meetings as needed and represents AE and the university in matters related to the Bakery at conferences, seminars, and special events.
Identifies opportunities for revenue growth and works collaboratively with Auxiliary Enterprises leadership to achieve financial goals.
Other Functions
Performs other duties as assigned.
Minimum Qualifications
Associate’s degree in a related field and five years of relevant experience including high-volume pastry/bakery operations, high‑end dessert production in catering or hotel operations.
Five years of supervisory experience in a food service operation.
Knowledge of the standard methods and techniques used in preparation and serving of food and beverage in a high-volume setting.
Knowledge of the proper quality, appearance, and condition of foods.
Ability to judge the proper quality, appearance, and condition of goods by sensory observation.
Strong communication and interpersonal skills.
Strong organizational skills with demonstrated ability to multi‑task and maintain accurate records.
Ability to work varied shifts and/or irregular hours (i.e., weekends, holidays, nights).
Basic computer literacy with the ability to use Microsoft Office, PeopleSoft, Kronos and other enterprise software.
Preferred Qualifications
ServSafe certification preferred or willingness to attend the course.
Physical Demands and Working Conditions
Requires the ability to balance, carry, push, pull, stand, bend, reach, sit, twist, lift and perform repetitive movements.
Must be able to consistently carry a minimum of 25 lbs and a maximum of 50 lbs.
Ability to stand for prolonged periods of time.
Additional Details
This position is designated as essential personnel.
Work Schedule
Varies based on department needs; may include weekends, evenings, and holidays.
37.5 hours per week.
52 weeks.
Salary Information Level 27 PSU Hiring Ranges
Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti‑discrimination laws.
#J-18808-Ljbffr