Polaris Pharmacy Services
Order Entry Technician
Polaris Pharmacy Services, San Diego, California, United States, 92189
About Polaris Pharmacy Services
Polaris Pharmacy Services is a dedicated partner in care, transforming how patients experience long‑term, post‑acute, correctional, PACE, and specialty pharmacy services. Founded in 2015, we are a locally and independently owned company with a growing national footprint. Our team thrives in a mission‑driven environment where innovation meets purpose, and every role contributes to making a real impact.
Job Summary The
Order Entry Technician
is responsible for entering prescriptions and refills into the pharmacy system with speed and accuracy. The technician must be responsive and courteous when addressing customer needs, meet internal and external customer expectations, and use customer information to improve products and services. Responsibilities include entry of new and refill prescriptions, resolution of customer questions and requests, contribution to continuous improvement, and adherence to safety policies and applicable government regulations, including HIPAA.
Duties / Responsibilities
Enter new and refill prescriptions into the pharmacy system.
Address and respond to customer inquiries and requests.
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.
Comply with government and department policies regarding safety, attendance, and dress code.
Follow all applicable government regulations, including HIPAA.
Ensure safety policy and procedures are consistently adhered to and practiced.
Other duties as assigned; job duties may vary depending on business needs.
Required Skills / Abilities
Knowledge of brand name/generic medications.
Experience with alpha‑numeric data entry.
Basic understanding and ability to read and correct key prescriptions.
Basic math computation skills.
Knowledge of SIG codes.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to read, write, speak, and understand the English language.
Ability to work at a moderate speed.
Good organization and attention to detail.
Education and Experience
High School diploma or equivalent required.
Minimum of one (1) year working as a pharmacy technician (long‑term care pharmacy preferred).
Physical Demands
May sit or stand seven (7) to ten (10) hours per day.
Employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk.
May be necessary to work extended hours as needed.
May lift and/or move up to 30 pounds.
Work environment includes 24/7 operation; schedules may change as determined by business needs.
Holiday & PTO Policy
Paid holidays: 6 days annually.
Sick days: 5 days annually.
PTO: up to 10 days per year with rollover options and milestone bonuses.
Option to cash out up to 10 PTO hours each quarter for added financial flexibility.
Benefits (Full‑Time Employees)
Medical, Dental, and Vision insurance.
401(k) (available for part‑time and full‑time employees).
Company‑paid life insurance.
Short‑term and long‑term disability insurance.
Tuition reimbursement.
Personal Time Off (PTO).
Competitive pay with annual performance reviews and merit‑based raises.
Career growth potential.
Annual on‑site voluntary flu vaccinations.
Employee referral bonus program.
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Job Summary The
Order Entry Technician
is responsible for entering prescriptions and refills into the pharmacy system with speed and accuracy. The technician must be responsive and courteous when addressing customer needs, meet internal and external customer expectations, and use customer information to improve products and services. Responsibilities include entry of new and refill prescriptions, resolution of customer questions and requests, contribution to continuous improvement, and adherence to safety policies and applicable government regulations, including HIPAA.
Duties / Responsibilities
Enter new and refill prescriptions into the pharmacy system.
Address and respond to customer inquiries and requests.
Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures.
Comply with government and department policies regarding safety, attendance, and dress code.
Follow all applicable government regulations, including HIPAA.
Ensure safety policy and procedures are consistently adhered to and practiced.
Other duties as assigned; job duties may vary depending on business needs.
Required Skills / Abilities
Knowledge of brand name/generic medications.
Experience with alpha‑numeric data entry.
Basic understanding and ability to read and correct key prescriptions.
Basic math computation skills.
Knowledge of SIG codes.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to read, write, speak, and understand the English language.
Ability to work at a moderate speed.
Good organization and attention to detail.
Education and Experience
High School diploma or equivalent required.
Minimum of one (1) year working as a pharmacy technician (long‑term care pharmacy preferred).
Physical Demands
May sit or stand seven (7) to ten (10) hours per day.
Employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk.
May be necessary to work extended hours as needed.
May lift and/or move up to 30 pounds.
Work environment includes 24/7 operation; schedules may change as determined by business needs.
Holiday & PTO Policy
Paid holidays: 6 days annually.
Sick days: 5 days annually.
PTO: up to 10 days per year with rollover options and milestone bonuses.
Option to cash out up to 10 PTO hours each quarter for added financial flexibility.
Benefits (Full‑Time Employees)
Medical, Dental, and Vision insurance.
401(k) (available for part‑time and full‑time employees).
Company‑paid life insurance.
Short‑term and long‑term disability insurance.
Tuition reimbursement.
Personal Time Off (PTO).
Competitive pay with annual performance reviews and merit‑based raises.
Career growth potential.
Annual on‑site voluntary flu vaccinations.
Employee referral bonus program.
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