Logo
ASM

Field Service Engineer

ASM, Austin, Texas, us, 78716

Save Job

Join to apply for the

Field Service Engineer

role at

ASM .

Step into a career with ASM, where cutting‑edge technology meets a collaborative culture. For over 55 years ASM has been at the forefront of innovation, advancing semiconductor technology for 5G, AI, cloud computing, and autonomous driving. ASM values diversity, inclusion, and sustainability, and offers development programs that support your growth. ASM is hiring a Field Service Engineer (FSE) to join our Global Sales, Services & Spares IQ and Sustaining teams. In this role you will support semiconductor customers by installing, maintaining, and repairing advanced ASM equipment – building strong, trusted partnerships with clients.

What You’ll Do

Install, maintain, and repair complex electronic and electromechanical semiconductor equipment at customer sites.

Provide exceptional customer support with fast, high‑quality responses, prioritizing safety.

Work independently to resolve highly complex technical issues, meeting project goals and timelines.

Drive issue resolution using model‑based problem solving, coordinating with product support and engineering teams.

Troubleshoot advanced hardware and process issues and document clear procedures for standard service activities.

Lead continuous improvement initiatives by identifying enhancements to processes, hardware, and software.

Mentor and coach junior FSEs to support their skill development.

Manage customer escalations and oversee beta‑site projects.

What You Bring

Bachelor’s degree in Electrical Engineering, Electronics Technology, or related field; OR equivalent work experience.

3+ years of field‑service, customer support, or semiconductor equipment manufacturing experience (ALD, PECVD, EPI, or Diffusion preferred).

Ability to travel up to 75% (domestic & international).

Strong troubleshooting skills with complex microprocessor‑controlled electromechanical systems.

Hands‑on experience with:

Wafer fab processes, closed‑loop gas/vacuum control, plasma systems, robotics, and electro‑pneumatic controls

Oscilloscopes, digital voltmeters (DVMs), and hand tools

Structured problem‑solving techniques

Clear and concise communication skills (written and verbal in English).

Strong teamwork, organizational, and multitasking abilities.

A positive, customer‑focused attitude with safety as a core value.

Location: Austin, TX.

Apply Today To Be Part Of What’s Next.

We make the tech that enables the chips in devices which improve lives around the world. We push the boundaries of what’s possible and drive the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

#J-18808-Ljbffr