Meta
Project Manager, Access & Compromise Operations
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Project Manager, Access & Compromise Operations
role at
Meta .
This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $93,000.00/yr - $136,000.00/yr
The Global Operations Integrity Operations Team strives to create a safe atmosphere for the Meta communities by way of support, education, and care for the various people around the world who use our platforms. We pride ourselves in helping prevent online and real‑world harm by building fast, scalable support systems to address safety‑related incidents on our products, and by influencing others to collaborate on cross‑functional initiatives. Integrity Operations’ focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are committed to solving people’s issues, and are advocates for the Facebook and Instagram communities. We need influencers who can align cross‑functional partners to ensure the best possible experience for our platforms.
Responsibilities
Manage and improve day‑to‑day operations against quality and efficiency targets and effectively prioritizes
Analyze and audit data to identify user trends and malicious behavior and suggest recommendations to improve operations
Work with vendor facing teams to develop, support and improve scaled review processes supporting Meta’s global user base
Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real‑world threats
Track and analyze key operational metrics and ensure Key Performance Indicators/service goals are met
Build cross‑functional partnerships to create better solutions for our community and users
Develop expertise of the integrity issues and how they affect our community
Design, test and optimize prompts for AI models, stay updated on AI advancements, and create technical documentation
Minimum Qualifications
Bachelor’s degree BA/BS
5+ years of experience in an operations, technology, management consulting, or equivalent environment
4+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems) and/or customer operations
4+ years of experience analyzing large datasets in SQL, Google Sheets or similar tools
Experience communicating with a variety of audiences, including engineering and technical teams
Demonstrable experience using sound judgment and exhibiting grace under pressure
Demonstrated understanding of artificial intelligence (AI) concepts and their business applications, including the ability to leverage AI‑driven insights for strategic decision‑making, process optimization, and cross‑functional collaboration
Preferred Qualifications
4+ years of experience working with data tools such as SQL, SAS, and data visualization (e.g. Tableau) tools
Knowledge of other programming languages, e.g. Python, R, SQL
Avid user of our platform of products
Strategic thinking with analytical and problem‑solving skills
About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E‑Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$93,000/year to $136,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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Project Manager, Access & Compromise Operations
role at
Meta .
This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $93,000.00/yr - $136,000.00/yr
The Global Operations Integrity Operations Team strives to create a safe atmosphere for the Meta communities by way of support, education, and care for the various people around the world who use our platforms. We pride ourselves in helping prevent online and real‑world harm by building fast, scalable support systems to address safety‑related incidents on our products, and by influencing others to collaborate on cross‑functional initiatives. Integrity Operations’ focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are committed to solving people’s issues, and are advocates for the Facebook and Instagram communities. We need influencers who can align cross‑functional partners to ensure the best possible experience for our platforms.
Responsibilities
Manage and improve day‑to‑day operations against quality and efficiency targets and effectively prioritizes
Analyze and audit data to identify user trends and malicious behavior and suggest recommendations to improve operations
Work with vendor facing teams to develop, support and improve scaled review processes supporting Meta’s global user base
Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real‑world threats
Track and analyze key operational metrics and ensure Key Performance Indicators/service goals are met
Build cross‑functional partnerships to create better solutions for our community and users
Develop expertise of the integrity issues and how they affect our community
Design, test and optimize prompts for AI models, stay updated on AI advancements, and create technical documentation
Minimum Qualifications
Bachelor’s degree BA/BS
5+ years of experience in an operations, technology, management consulting, or equivalent environment
4+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems) and/or customer operations
4+ years of experience analyzing large datasets in SQL, Google Sheets or similar tools
Experience communicating with a variety of audiences, including engineering and technical teams
Demonstrable experience using sound judgment and exhibiting grace under pressure
Demonstrated understanding of artificial intelligence (AI) concepts and their business applications, including the ability to leverage AI‑driven insights for strategic decision‑making, process optimization, and cross‑functional collaboration
Preferred Qualifications
4+ years of experience working with data tools such as SQL, SAS, and data visualization (e.g. Tableau) tools
Knowledge of other programming languages, e.g. Python, R, SQL
Avid user of our platform of products
Strategic thinking with analytical and problem‑solving skills
About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E‑Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$93,000/year to $136,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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