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AutoNation

Sales Consultant - Cadillac West Palm Beach

AutoNation, West Palm Beach, Florida, United States, 33412

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The e-Commerce Sales Associate interacts with hundreds of customers—online, over the phone, and in person—to help guide their vehicle purchase in our no‑haggle sales environment. By responding to leads in a timely fashion, answering questions, providing information, and helping guide customers from phone and internet contact to an in‑store experience while providing an exceptional customer experience is key.

With outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure payment options meet their lifestyles, budgets, and expectations, and close the deal. Our e‑Commerce Sales Associates provide an exceptional customer experience both before and after purchase, drive loyalty by following up to ensure customer satisfaction, and help transition customers to the Service department to support their ownership experience.

Responsibilities • Interact with customers across multiple channels (online, phone, in‑store) to guide vehicle selection and financing negotiations.

• Respond promptly to leads, answer product and policy questions, and close sales efficiently.

• Provide exceptional customer service before and after purchase, ensuring satisfaction and repeat business.

Qualifications

High school diploma or equivalent

Proven ability to provide an exceptional customer experience

Drive to set and achieve targeted goals

Prior sales experience, retail preferred

Demonstrated communication, consultative, interpersonal, and organizational skills

Willingness to follow up with customers

Experience and desire to work with technology

Valid in‑state driver’s license and an acceptable, safe driving record

Benefits

Competitive compensation and 401(k) matching

Health, dental, vision insurance and maternity benefits, promoting a healthy work‑life balance

Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear

Access to amazing deals and discounts through YouDecide, a website offering top provider and retailer offers

Participation in DRVPNK, raising and donating millions of dollars to cancer research and treatment in partnership with cancer charities nationwide

Company Information AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRVPNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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